Support Board
Date/Time: Sun, 22 Dec 2024 22:37:59 +0000
Warning: This Custom DLL study may cause Sierra Chart to be unstable ...
View Count: 987
| [2015-01-30 02:29:10] |
| User726098 - Posts: 23 |
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Hello, I just upgraded to the Pre-release 1226 for the OEC update per the notification. When I start my charts I get the following message that just scrolls on the Message Log and freezes sierra charts. Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:42 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:42 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:42 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:42 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:42 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:42 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:42 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart. | 2015-01-29 20:23:43 * Warning: The Custom DLL study "SierraChartStudies.scsf_CountDownTimer" has just caused a CPU exception. | 2015-01-29 20:23:43 * |
| [2015-01-30 03:08:50] |
| User726098 - Posts: 23 |
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What I have noticed is, this appears once I'm connected to the service. When I begin to scroll back on any of my charts timeframe, the log will pop up with the above message and continue to log, it basically freezing the program. I have to exit and restart. I have also removed the countdown timer and re-applied it on the charts but same issue comes up.
Date Time Of Last Edit: 2015-01-30 03:09:27
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| [2015-01-30 03:20:10] |
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We are fixing this problem now. We are going to be releasing Version 1227 in about 20 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-30 04:43:17] |
| User726098 - Posts: 23 |
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Thanks. Just downloaded 1227 issue seems to be resolved.
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