Support Board
Date/Time: Sun, 22 Dec 2024 22:52:18 +0000
SCV 1226 QuoteBoard issue
View Count: 918
| [2015-01-26 07:31:15] |
| Carl71 - Posts: 125 |
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Just downloaded the latest version of SC 1226 I have an issue on quoteboard (DailyChange and DailyChange%) Please see the image attached I am using TransAct service Date Time Of Last Edit: 2015-01-26 07:41:27
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 Quoteboard.png / V - Attached On 2015-01-26 07:31:11 UTC - Size: 49.85 KB - 317 views |
| [2015-01-26 07:44:12] |
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This could not be a problem with Sierra Chart and the Quote Board. This area the code has not been touched in that version. And we cannot duplicate the problem. Therefore , this almost certainly is an issue with the market data with the Data or Trading service you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-26 07:54:36] |
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Actually, we need to look into this because there could be some change at a different level which might be causing the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-26 16:41:25] |
| Carl71 - Posts: 125 |
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Still having trouble
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| [2015-01-26 17:06:13] |
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All evidence is at this point, the issue is with the settlement price from TransAct. We have communicated this TransAct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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