Support Board
Date/Time: Sun, 22 Dec 2024 21:32:51 +0000
Bid & Ask price are the same using data feed TD Ameritrade & Sierra Charts Real-Time & Historica
View Count: 879
| [2015-01-23 16:41:13] |
| Trader_RT - Posts: 35 |
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Hello Support, Currently using version 1225 with old spreadsheets and the data feed mention in the subject title above. Noticed Intraday Charts, QuoteBoard and Quote Spreadsheet have the same Bid & Ask price and Bid & Ask size are the same too. I didn't noticed this issue yesterday when I installed version 1225. I'm thinking the issue just occurred today. Could you please investigate and provide an update? I also noticed another support post today reporting the same bid & ask price. Could possibly be the same issue? Thanks for your outstanding support! |
| [2015-01-23 16:52:19] |
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We are aware of this problem and it will be corrected with a new release coming out later today. The other post is the same problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-23 21:24:48] |
| Trader_RT - Posts: 35 |
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Version 1226 corrected the issues I addressed above. Thanks for the quick update and outstanding support! Keep up the good work!
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