Support Board
Date/Time: Fri, 22 Nov 2024 19:23:36 +0000
Account balance zero LMAX
View Count: 1721
| [2013-05-23 16:24:14] |
| User27812 - Posts: 15 |
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Hello Support, I've purchased the Service package 5 for LMAX. I've done the required settings set out on your documents but the account balance still shows zero. LMAX has confirmed the FIX Connection has been applied to my account. Thanks |
| [2013-05-23 16:39:41] |
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LMAX does not provide account balance information over FIX. They have another protocol for this which at the current time is not supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-23 16:41:48] |
| User27812 - Posts: 15 |
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Thanks. Is Service Package 3 compatible with LMAX?
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| [2013-05-23 16:58:41] |
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Yes
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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