Support Board
Date/Time: Sun, 22 Dec 2024 20:10:29 +0000
Does v.2020 incorporate change to trade window to prevent space bar from initiating an order if
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| [2015-01-22 17:12:01] |
| TraderTen - Posts: 80 |
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I have had another possible event of an unintended order being submitted, executed, then stopped out recently. I have upgraded, but was running 2020 at the time. So did this version incorporate the change to prevent this type of occurrence?
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| [2015-01-22 17:18:17] |
| TraderTen - Posts: 80 |
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Correction: v.1220, not 2020. Also, headline was clipped. Full text included: ...initiating an order if quantity was highlighted. This has happened to me several times after PC goes to sleep and I try to revive it with space bar (upon which SC would submit a new order without my intervention or selection).
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| [2015-01-22 17:57:51] |
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If one of the order entry buttons on the Trade Window has the focus and you submit an order, the focus will be transferred back to the associated chart. This does not cover all scenarios and it is possible this could still occur but we do not know exactly what you are doing. Most likely 1220 does have the change we made. We would need the precise set of steps that you are following to reproduce the problem. But you need to be able to reproduce it without involving sleep because we are not going to involve sleep in the test. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-22 17:58:32
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