Support Board
Date/Time: Sun, 22 Dec 2024 20:29:46 +0000
Historical data file not available for symbol
View Count: 1059
| [2015-01-22 09:29:39] |
| oicur12 - Posts: 17 |
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Using version 1224 CQG FIX Trading I cannot find the symbol for the Swiss Market Index on list of Available Symbols. When I enter the symbol manually F.US.SWH5 the charts begin to populate but there is no historical data. Please advise. Thank you in advance for your help. CQG FIX Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2015-01-22 10:12:02 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2015-01-22 10:12:02 socket (5) | Connected. | 2015-01-22 10:12:03 CQG FIX Trading FIX: Sending the Logon message. | 2015-01-22 10:12:03 CQG FIX Trading | Connected to trading server. | 2015-01-22 10:12:03 CQG FIX Trading | Connecting to market data server. | 2015-01-22 10:12:03 Connecting to websocket server. | 2015-01-22 10:12:03 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2015-01-22 10:12:03 Socket (6) | Connected. | 2015-01-22 10:12:04 Socket (6) | Starting SSL connection. | 2015-01-22 10:12:04 CQG FIX Trading FIX - FCM name: Rosenthal Collins | 2015-01-22 10:12:04 Socket (6) | SSL connection established. | 2015-01-22 10:12:04 Opening websocket. | 2015-01-22 10:12:04 Sending websocket handshake. | 2015-01-22 10:12:04 Received websocket handshake acknowledgment. | 2015-01-22 10:12:04 TRANSPORT OPEN | 2015-01-22 10:12:04 CQG FIX Trading | Websocket connected. | 2015-01-22 10:12:04 CQG FIX Trading | Sending market data logon message. | 2015-01-22 10:12:04 CQG FIX Trading | Logon successful. | 2015-01-22 10:12:05 CQG FIX Trading | Market data session connected. | 2015-01-22 10:12:05 CQG FIX Trading | Starting real-time market data updates for: F.US.SWH5. ID: 1 | 2015-01-22 10:12:05 CQG FIX Trading | Sending symbol resolution request for F.US.SWH5 | 2015-01-22 10:12:05 Intraday data recording state for symbol F.US.SWH5 is set to download pending. | 2015-01-22 10:12:05 HD Request # 5 | Downloading Intraday chart data for F.US.SWH5 to the file F.US.SWH5.scid. Service: cqg | 2015-01-22 10:12:05 HD Request # 5 | Download start Date-Time: 2015-01-22 10:10:24.0 | 2015-01-22 10:12:05 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2015-01-22 10:12:05 CQG FIX Trading | Requesting market data for F.US.SWH5 | 2015-01-22 10:12:05 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-01-22 10:12:05 Socket (7) | Connected. | 2015-01-22 10:12:06 HD Request # 5 | Sending historical data logon request message. | 2015-01-22 10:12:06 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\F.US.SWH5.dly | 2015-01-22 10:12:06 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2015-01-22 10:10:24. Record interval: 0. Symbol: F.US.SWH5 | 2015-01-22 10:12:07 Socket (7) | Shutdown and closed. | 2015-01-22 10:12:07 The network socket for historical data has been closed. | 2015-01-22 10:12:07 HD Request # 5 | Error downloading historical Intraday data for F.US.SWH5. Historical data file not available for symbol. | 2015-01-22 10:12:07 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.SWH5 | 2015-01-22 10:12:07 HD Request # 5 | Receiving Intraday data for F.US.SWH5 starting at 2015-01-22 10:12:05 | 2015-01-22 10:12:07 HD Request # 5 | Timestamp of first Intraday data file record written: 2015-01-22 10:12:05 | 2015-01-22 10:12:07 Added 2 Time and Sales records to Intraday data file for F.US.SWH5 after download. | 2015-01-22 10:12:07 HD Request # 5 | Intraday download COMPLETE for F.US.SWH5. Completion time: 2s. Unique request ID: 4 | 2015-01-22 10:12:07 Removed historical data download ID 4 | 2015-01-22 10:12:07 Real-time Intraday chart data file updates started for F.US.SWH5 | 2015-01-22 10:12:07 |
| [2015-01-22 17:47:59] |
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Sierra Chart does not provide historical Intraday data for this market. However, we will add it to the list of symbols for CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-23 03:26:35] |
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We have added support for the Swiss market index for CQG. We had thought this was on some other exchange other than the EUREX. Since it is on EUREX, we are able to provide historical data and we are setting that up now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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