Support Board
Date/Time: Sun, 22 Dec 2024 11:41:48 +0000
VIX data
View Count: 1649
| [2015-01-20 16:22:39] |
| User58068 - Posts: 13 |
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Dear madam/sir I´d like to use VIX volatility chart, but it does not work in my SCH platform. I´ve tried $VIX, VIX-201502-CFE-USD, VIX-201501-CFE-USD, VIX-IND-CBOE... Nothing works. I´d like to use intraday chart 5m or 15m, please advice how to proceed. Thanks for the help, regards Oldrich |
| [2015-01-20 21:46:14] |
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Did you want the cash or futures market? It could be that the market data is not subscribed through Interactive Brokers: http://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-21 09:07:11] |
| User58068 - Posts: 13 |
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I need VIX intraday chart for futures. I am using/paying SCH data package 5 with full CME group. This should be enough for VIX data. Please advice which symbol I should use. Maybe you could check whether my data flow is correctly set for receiving VIX. Thank you, regards Oldrich |
| [2015-01-21 15:14:30] |
| DEA1 - Posts: 47 |
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CFE Futures: Price 15.75 USD/month.
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| [2015-01-21 18:42:42] |
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The VIX is not part of the CME Group. You need to activate this exchange: CFE Futures: Price 15.75 USD/month Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-02 15:31:40] |
| User58068 - Posts: 13 |
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Cheers, I have bought CFE data for February today, VIX-201502-CFE still doesnt work omnline. Just showing historical data couple minutes back. And orange warning sign "unknown symbol" appears...Check my data, pls. Thank you, Oldrich |
| [2015-02-02 17:45:44] |
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There are two problems. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings Select File >> Find Symbol and open a chart from one of the symbols listed under: VIX-######-CFE-USD. You must use this symbol format. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-03 10:50:11] |
| User58068 - Posts: 13 |
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... still does not work. I have several times updated my symbol data from global setting, then I have opened new chart from file menu. After disconection and conection to data feed, symbol is still unknown. I am ataching picture for you to check my problem. Thank you, Oldrich
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| [2015-02-03 10:52:37] |
| User58068 - Posts: 13 |
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here is the pics
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sch.png| [2015-02-03 18:38:22] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-04 14:01:30] |
| User58068 - Posts: 13 |
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Hello, here is the log: NOTICE: The Sierra Chart relay server was not created because the relay port number is not set. If the relay server is needed, set the port and reconnect. | 2015-02-04 07:57:01 * Software version: 1224 | 2015-02-04 07:57:02 Uses New Spreadsheets | 2015-02-04 07:57:02 Usage end date: 2015-03-11 | 2015-02-04 07:57:02 Enabled for: Advanced Features. | 2015-02-04 07:57:02 Enabled for: Advanced Features 2. | 2015-02-04 07:57:02 Enabled for: Sierra Chart Historical Data Service. | 2015-02-04 07:57:02 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-02-04 07:57:02 Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-02-04 07:57:02 Enabled for: CFE FUTURES exchange. | 2015-02-04 07:57:02 Received 1 data feed usernames. | 2015-02-04 07:57:02 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-02-04 07:57:02 Active service: Interactive Brokers | 2015-02-04 07:57:02 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-02-04 07:57:02 2015-02-04 14:57:02 Local computer clock time | 2015-02-04 07:57:02 2015-02-04 13:57:02 GMT time | 2015-02-04 07:57:02 2015-02-04 07:57:02 Time zone adjusted time | 2015-02-04 07:57:02 Time difference to server time: 6 seconds. | 2015-02-04 07:57:02 Program path: C:\SierraChart\ | 2015-02-04 07:57:02 Data Files path: C:\SierraChart\Data\ | 2015-02-04 07:57:02 OS Version Number: 6.1 | 2015-02-04 07:57:02 Locale Information: C | 2015-02-04 07:57:02 Checking for new symbol settings for ib | 2015-02-04 07:57:02 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-02-04 07:57:02 HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-02-04 07:57:02 Symbol settings are up-to-date for ib | 2015-02-04 07:57:02 NOTICE: The Sierra Chart relay server was not created because the relay port number is not set. If the relay server is needed, set the port and reconnect. | 2015-02-04 07:57:07 * Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-02-04 07:57:07 Socket (2) | Connected. | 2015-02-04 07:57:07 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-02-04 07:57:07 Interactive Brokers | TWS server version: 76 | 2015-02-04 07:57:07 Interactive Brokers | Connected. Waiting for account information. | 2015-02-04 07:57:07 IB Account information received. | 2015-02-04 07:57:07 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 07:57:07 Interactive Brokers | Connected to Demo or Simulated account. | 2015-02-04 07:57:07 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 07:57:07 Interactive Brokers | Requesting Trade Positions for account: DU161302 | 2015-02-04 07:57:07 Next valid order ID: 1203 | 2015-02-04 07:57:07 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2015-02-04 07:57:07 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-02-04 07:57:07 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-02-04 07:57:07 Next valid order ID: 1203 | 2015-02-04 07:57:07 IB Account information received. | 2015-02-04 07:57:07 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 07:57:07 Interactive Brokers | Connected to Demo or Simulated account. | 2015-02-04 07:57:07 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 07:57:07 Interactive Brokers | Received Trade Positions download end message for account DU161302 | 2015-02-04 07:57:07 HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-02-04 07:57:07 HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-02-04 07:57:07 Interactive Brokers | Requesting historical order fills for account DU1*. | 2015-02-04 07:57:12 Interactive Brokers | Received Open orders end message. | 2015-02-04 07:57:12 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:41 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:41 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:41 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Notice: The study 'Custom DLL Study' has sc.FreeDLL set to true. Use only during development! Set to false to reduce CPU time. | 2015-02-04 07:57:42 Mapping ES-201503-GLOBEX to ESH5. Service code: cme | 2015-02-04 07:57:42 SC Exchange Data | Starting real-time market data updates for: ESH5. ID: 1 | 2015-02-04 07:57:42 Using username 0 | 2015-02-04 07:57:42 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2015-02-04 07:57:42 Requesting market depth updates for: ES-201503-GLOBEX if supported. | 2015-02-04 07:57:42 Mapping NQ-201503-GLOBEX to NQH5. Service code: cme | 2015-02-04 07:57:42 SC Exchange Data | Starting real-time market data updates for: NQH5. ID: 2 | 2015-02-04 07:57:42 Requesting market depth updates for: NQ-201503-GLOBEX if supported. | 2015-02-04 07:57:42 Mapping YM-201503-ECBOT to YMH5. Service code: cbot | 2015-02-04 07:57:42 SC Exchange Data | Starting real-time market data updates for: YMH5. ID: 3 | 2015-02-04 07:57:42 Requesting market depth updates for: YM-201503-ECBOT if supported. | 2015-02-04 07:57:42 Intraday data recording state for symbol NQ-201503-GLOBEX is set to download pending. | 2015-02-04 07:57:43 HD Request # 2 | Downloading Intraday chart data for NQ-201503-GLOBEX to the file NQ-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:57:43 HD Request # 2 | Download start Date-Time: 2015-02-03 15:14:59.0 | 2015-02-04 07:57:43 HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2015-02-04 07:57:43 Intraday data recording state for symbol ES-201503-GLOBEX is set to download pending. | 2015-02-04 07:57:43 Intraday data recording state for symbol YM-201503-ECBOT is set to download pending. | 2015-02-04 07:57:43 HD Request # 3 | Downloading Historical Daily chart data for YMH15. Starting date: 2015-02-02. Service: ib | 2015-02-04 07:57:43 HD Request # 3 | Using user Barchart Historical data account. | 2015-02-04 07:57:43 HD Request # 3 | Requesting historical Daily data for YMH15 starting at 2015-02-01 | 2015-02-04 07:57:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:57:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:57:43 Mapping EMD-201503-GLOBEX to EMDH5. Service code: cme | 2015-02-04 07:57:43 SC Exchange Data | Starting real-time market data updates for: EMDH5. ID: 5 | 2015-02-04 07:57:43 Socket (3) | Connected. | 2015-02-04 07:57:43 HD Request # 2 | Sending historical data logon request message. | 2015-02-04 07:57:43 Intraday data recording state for symbol EMD-201503-GLOBEX is set to download pending. | 2015-02-04 07:57:43 Socket (4) | Connected. | 2015-02-04 07:57:43 SC Exchange Data | Connected to server. | 2015-02-04 07:57:43 SC Exchange Data | Sending logon request message. | 2015-02-04 07:57:43 SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 6 | 2015-02-04 07:57:43 SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2015-02-04 07:57:43 Intraday data recording state for symbol TICK-NYSE is set to download pending. | 2015-02-04 07:57:43 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-02-04 07:57:43 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-02-03 15:14:59. Record interval: 0. Symbol: NQH5 | 2015-02-04 07:57:43 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-02-04 07:57:43 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-02-04 07:57:43 SC Exchange Data | Successfully connected. | 2015-02-04 07:57:43 SC Exchange Data | Restarting real-time data updates for symbol: EMD-201503-GLOBEX -> EMDH5 | 2015-02-04 07:57:43 SC Exchange Data | Restarting real-time data updates for symbol: ES-201503-GLOBEX -> ESH5 | 2015-02-04 07:57:43 SC Exchange Data | Restarting real-time data updates for symbol: NQ-201503-GLOBEX -> NQH5 | 2015-02-04 07:57:43 SC Exchange Data | Restarting real-time data updates for symbol: YM-201503-ECBOT -> YMH5 | 2015-02-04 07:57:43 Socket (5) | Connected. | 2015-02-04 07:57:43 SC Market Stats | Connected to server. | 2015-02-04 07:57:43 SC Market Stats | Sending logon request message. | 2015-02-04 07:57:43 Mapping VIX-201502-CFE-USD to VIG15. Service code: cfefut | 2015-02-04 07:57:43 SC Exchange Data | Starting real-time market data updates for: VIG15. ID: 7 | 2015-02-04 07:57:43 Intraday data recording state for symbol VIX-201502-CFE-USD is set to download pending. | 2015-02-04 07:57:43 HD Request # 2 | Decompressing data. | 2015-02-04 07:57:43 HD Request # 2 | Receiving Intraday data for NQ-201503-GLOBEX starting at 2015-02-03 15:14:59 | 2015-02-04 07:57:43 HD Request # 2 | Timestamp of first Intraday data file record written: 2015-02-03 15:30:00 | 2015-02-04 07:57:43 Symbol Error - VIX-201502-CFE-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2015-02-04 07:57:43 HD Request # 3 | Receiving historical Daily data for YMH15 starting at 2015-02-02 | 2015-02-04 07:57:43 Writing historical Daily data for YMH15 to the file YMH15.dly | 2015-02-04 07:57:43 HD Request # 3 | Received 3 records from 2015-02-02 00:00:00 to 2015-02-04 00:00:00 (3.0 days) and wrote 3 records for YMH15 | 2015-02-04 07:57:43 HD Request # 3 | Daily download COMPLETE for YMH15. Completion time: 0s. Unique request ID: 4 | 2015-02-04 07:57:43 Removed historical data download ID 4 | 2015-02-04 07:57:43 HD Request # 4 | Downloading Historical Daily chart data for NQH15. Starting date: 2015-02-02. Service: ib | 2015-02-04 07:57:43 HD Request # 4 | Using user Barchart Historical data account. | 2015-02-04 07:57:43 HD Request # 4 | Requesting historical Daily data for NQH15 starting at 2015-02-01 | 2015-02-04 07:57:43 HD Request # 4 | Receiving historical Daily data for NQH15 starting at 2015-02-02 | 2015-02-04 07:57:43 Writing historical Daily data for NQH15 to the file NQH15.dly | 2015-02-04 07:57:43 HD Request # 4 | Received 3 records from 2015-02-02 00:00:00 to 2015-02-04 00:00:00 (3.0 days) and wrote 3 records for NQH15 | 2015-02-04 07:57:43 HD Request # 4 | Daily download COMPLETE for NQH15. Completion time: 0s. Unique request ID: 5 | 2015-02-04 07:57:43 Removed historical data download ID 5 | 2015-02-04 07:57:43 HD Request # 5 | Downloading Historical Daily chart data for ESH15. Starting date: 2015-02-02. Service: ib | 2015-02-04 07:57:43 HD Request # 5 | Using user Barchart Historical data account. | 2015-02-04 07:57:43 HD Request # 5 | Requesting historical Daily data for ESH15 starting at 2015-02-01 | 2015-02-04 07:57:43 HD Request # 5 | Receiving historical Daily data for ESH15 starting at 2015-02-02 | 2015-02-04 07:57:44 Writing historical Daily data for ESH15 to the file ESH15.dly | 2015-02-04 07:57:44 HD Request # 5 | Received 3 records from 2015-02-02 00:00:00 to 2015-02-04 00:00:00 (3.0 days) and wrote 3 records for ESH15 | 2015-02-04 07:57:44 HD Request # 5 | Daily download COMPLETE for ESH15. Completion time: 0s. Unique request ID: 6 | 2015-02-04 07:57:44 Removed historical data download ID 6 | 2015-02-04 07:57:44 Socket (3) | Shutdown and closed. | 2015-02-04 07:57:44 The network socket for historical data has been closed. | 2015-02-04 07:57:44 HD Request # 2 | Received 20160 records from 2015-02-03 15:14:59 to 2015-02-04 07:57:41 (16.7 hours) and wrote 20159 records for NQ-201503-GLOBEX | 2015-02-04 07:57:44 HD Request # 2 | Intraday download COMPLETE for NQ-201503-GLOBEX. Completion time: 0s. Unique request ID: 1 | 2015-02-04 07:57:44 Removed historical data download ID 1 | 2015-02-04 07:57:44 Real-time Intraday chart data file updates started for NQ-201503-GLOBEX | 2015-02-04 07:57:44 HD Request # 6 | Downloading Intraday chart data for ES-201503-GLOBEX to the file ES-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:57:44 HD Request # 6 | Download start Date-Time: 2015-02-03 15:14:59.0 | 2015-02-04 07:57:44 HD Request # 6 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 07:57:44 SC Market Stats | Server Name: SC Realtime Server. | 2015-02-04 07:57:44 SC Market Stats | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-02-04 07:57:44 SC Market Stats | Successfully connected. | 2015-02-04 07:57:44 SC Market Stats | Restarting real-time data updates for symbol: TICK-NYSE | 2015-02-04 07:57:44 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:57:44 Socket (6) | Connected. | 2015-02-04 07:57:44 HD Request # 6 | Sending historical data logon request message. | 2015-02-04 07:57:44 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2015-02-03 15:14:59. Record interval: 0. Symbol: ESH5 | 2015-02-04 07:57:44 HD Request # 6 | Decompressing data. | 2015-02-04 07:57:44 HD Request # 6 | Receiving Intraday data for ES-201503-GLOBEX starting at 2015-02-03 15:14:59 | 2015-02-04 07:57:44 HD Request # 6 | Timestamp of first Intraday data file record written: 2015-02-03 15:30:00 | 2015-02-04 07:57:44 Socket (6) | Shutdown and closed. | 2015-02-04 07:57:45 The network socket for historical data has been closed. | 2015-02-04 07:57:45 HD Request # 6 | Received 76139 records from 2015-02-03 15:14:59 to 2015-02-04 07:57:49 (16.7 hours) and wrote 76039 records for ES-201503-GLOBEX | 2015-02-04 07:57:46 HD Request # 6 | Intraday download COMPLETE for ES-201503-GLOBEX. Completion time: 2s. Unique request ID: 2 | 2015-02-04 07:57:46 Removed historical data download ID 2 | 2015-02-04 07:57:46 Real-time Intraday chart data file updates started for ES-201503-GLOBEX | 2015-02-04 07:57:46 HD Request # 7 | Downloading Intraday chart data for YM-201503-ECBOT to the file YM-201503-ECBOT.scid. Service: cbot | 2015-02-04 07:57:46 HD Request # 7 | Download start Date-Time: 2015-02-03 15:14:59.0 | 2015-02-04 07:57:46 HD Request # 7 | Using server: scdf2.sierracharts.com port 10149 | 2015-02-04 07:57:46 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:57:46 Socket (7) | Connected. | 2015-02-04 07:57:46 HD Request # 7 | Sending historical data logon request message. | 2015-02-04 07:57:46 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2015-02-03 15:14:59. Record interval: 0. Symbol: YMH5 | 2015-02-04 07:57:46 HD Request # 7 | Decompressing data. | 2015-02-04 07:57:46 HD Request # 7 | Receiving Intraday data for YM-201503-ECBOT starting at 2015-02-03 15:14:59 | 2015-02-04 07:57:46 HD Request # 7 | Timestamp of first Intraday data file record written: 2015-02-03 15:30:00 | 2015-02-04 07:57:46 Socket (7) | Shutdown and closed. | 2015-02-04 07:57:47 The network socket for historical data has been closed. | 2015-02-04 07:57:47 HD Request # 7 | Received 19830 records from 2015-02-03 15:14:59 to 2015-02-04 07:57:50 (16.7 hours) and wrote 19823 records for YM-201503-ECBOT | 2015-02-04 07:57:47 HD Request # 7 | Intraday download COMPLETE for YM-201503-ECBOT. Completion time: 1s. Unique request ID: 3 | 2015-02-04 07:57:47 Removed historical data download ID 3 | 2015-02-04 07:57:47 Real-time Intraday chart data file updates started for YM-201503-ECBOT | 2015-02-04 07:57:47 HD Request # 8 | Downloading Intraday chart data for EMD-201503-GLOBEX to the file EMD-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:57:47 HD Request # 8 | Download start Date-Time: 2015-02-03 15:14:55.0 | 2015-02-04 07:57:47 HD Request # 8 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 07:57:47 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:57:47 Socket (8) | Connected. | 2015-02-04 07:57:47 HD Request # 8 | Sending historical data logon request message. | 2015-02-04 07:57:47 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2015-02-03 15:14:55. Record interval: 0. Symbol: EMDH5 | 2015-02-04 07:57:47 HD Request # 8 | Decompressing data. | 2015-02-04 07:57:47 HD Request # 8 | Receiving Intraday data for EMD-201503-GLOBEX starting at 2015-02-03 15:14:55 | 2015-02-04 07:57:47 HD Request # 8 | Timestamp of first Intraday data file record written: 2015-02-03 15:30:00 | 2015-02-04 07:57:47 Socket (8) | Shutdown and closed. | 2015-02-04 07:57:47 The network socket for historical data has been closed. | 2015-02-04 07:57:47 HD Request # 8 | Received 559 records from 2015-02-03 15:14:55 to 2015-02-04 07:55:12 (16.7 hours) and wrote 558 records for EMD-201503-GLOBEX | 2015-02-04 07:57:48 HD Request # 8 | Intraday download COMPLETE for EMD-201503-GLOBEX. Completion time: 1s. Unique request ID: 7 | 2015-02-04 07:57:48 Removed historical data download ID 7 | 2015-02-04 07:57:48 Real-time Intraday chart data file updates started for EMD-201503-GLOBEX | 2015-02-04 07:57:48 HD Request # 9 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-02-04 07:57:48 HD Request # 9 | Download start Date-Time: 2015-02-03 15:19:30.0 | 2015-02-04 07:57:48 HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2015-02-04 07:57:48 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2015-02-04 07:57:48 Socket (9) | Connected. | 2015-02-04 07:57:48 HD Request # 9 | Sending historical data logon request message. | 2015-02-04 07:57:48 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2015-02-03 15:19:30. Record interval: 0. Symbol: TICK-NYSE | 2015-02-04 07:57:48 HD Request # 9 | Decompressing data. | 2015-02-04 07:57:48 HD Request # 9 | Receiving Intraday data for TICK-NYSE starting at 2015-02-03 15:19:30 | 2015-02-04 07:57:48 HD Request # 9 | Timestamp of first Intraday data file record written: 2015-02-03 15:19:31 | 2015-02-04 07:57:48 Socket (9) | Shutdown and closed. | 2015-02-04 07:57:49 The network socket for historical data has been closed. | 2015-02-04 07:57:49 HD Request # 9 | Received 13083 records from 2015-02-03 15:19:30 to 2015-02-04 07:57:53 (16.6 hours) and wrote 13082 records for TICK-NYSE | 2015-02-04 07:57:49 HD Request # 9 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 8 | 2015-02-04 07:57:49 Removed historical data download ID 8 | 2015-02-04 07:57:49 Real-time Intraday chart data file updates started for TICK-NYSE | 2015-02-04 07:57:49 HD Request # 10 | Downloading Intraday chart data for VIX-201502-CFE-USD to the file VIX-201502-CFE-USD.scid. Service: cfefut | 2015-02-04 07:57:49 HD Request # 10 | Download start Date-Time: 2015-02-03 08:57:55.0 | 2015-02-04 07:57:49 HD Request # 10 | Using server: scdf2.sierracharts.com port 10149 | 2015-02-04 07:57:49 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:57:49 Socket (10) | Connected. | 2015-02-04 07:57:49 HD Request # 10 | Sending historical data logon request message. | 2015-02-04 07:57:49 HD Request # 10 | Requesting Intraday data. Start Date-Time: 2015-02-03 08:57:55. Record interval: 0. Symbol: VIG15 | 2015-02-04 07:57:49 HD Request # 10 | Decompressing data. | 2015-02-04 07:57:49 HD Request # 10 | Receiving Intraday data for VIX-201502-CFE-USD starting at 2015-02-03 08:57:55 | 2015-02-04 07:57:49 HD Request # 10 | Timestamp of first Intraday data file record written: 2015-02-03 08:58:07 | 2015-02-04 07:57:49 Socket (10) | Shutdown and closed. | 2015-02-04 07:57:50 The network socket for historical data has been closed. | 2015-02-04 07:57:50 HD Request # 10 | Received 17267 records from 2015-02-03 08:57:55 to 2015-02-04 07:42:32 (22.7 hours) and wrote 17265 records for VIX-201502-CFE-USD | 2015-02-04 07:57:50 HD Request # 10 | Intraday download COMPLETE for VIX-201502-CFE-USD. Completion time: 1s. Unique request ID: 9 | 2015-02-04 07:57:50 Removed historical data download ID 9 | 2015-02-04 07:57:50 Real-time Intraday chart data file updates started for VIX-201502-CFE-USD | 2015-02-04 07:57:50 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2015-02-04 07:58:51 Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2015-02-04 07:58:51 File >> Disconnect selected. | 2015-02-04 07:59:28 Socket (2) | Shutdown and closed. | 2015-02-04 07:59:28 Socket (5) | Shutdown and closed. | 2015-02-04 07:59:28 SC Market Stats | Disconnected from the server. | 2015-02-04 07:59:28 Socket (4) | Shutdown and closed. | 2015-02-04 07:59:28 SC Exchange Data | Disconnected from the server. | 2015-02-04 07:59:28 Disconnected from IB. | 2015-02-04 07:59:28 NOTICE: The Sierra Chart relay server was not created because the relay port number is not set. If the relay server is needed, set the port and reconnect. | 2015-02-04 07:59:31 * Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-02-04 07:59:31 Socket (11) | Connected. | 2015-02-04 07:59:31 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-02-04 07:59:31 Interactive Brokers | TWS server version: 76 | 2015-02-04 07:59:31 Interactive Brokers | Connected. Waiting for account information. | 2015-02-04 07:59:31 IB Account information received. | 2015-02-04 07:59:31 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 07:59:31 Interactive Brokers | Connected to Demo or Simulated account. | 2015-02-04 07:59:31 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 07:59:31 Interactive Brokers | Requesting Trade Positions for account: DU161302 | 2015-02-04 07:59:31 Next valid order ID: 1203 | 2015-02-04 07:59:31 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-02-04 07:59:32 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-02-04 07:59:32 Next valid order ID: 1203 | 2015-02-04 07:59:32 IB Account information received. | 2015-02-04 07:59:32 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2015-02-04 07:59:32 Interactive Brokers | Connected to Demo or Simulated account. | 2015-02-04 07:59:32 Interactive Brokers | Year-Month last connected to Live account: 2015-02 | 2015-02-04 07:59:32 Interactive Brokers | Received Trade Positions download end message for account DU161302 | 2015-02-04 07:59:32 Mapping NQ-201503-GLOBEX to NQH5. Service code: cme | 2015-02-04 07:59:32 SC Exchange Data | Starting real-time market data updates for: NQH5. ID: 1 | 2015-02-04 07:59:32 Using username 0 | 2015-02-04 07:59:32 SC Exchange Data | Connecting to the server scdf1.sierracharts.com. Port 443 | 2015-02-04 07:59:32 Intraday data recording state for symbol NQ-201503-GLOBEX is set to download pending. | 2015-02-04 07:59:32 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:59:32 HD Request # 11 | Downloading Intraday chart data for NQ-201503-GLOBEX to the file NQ-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:59:32 HD Request # 11 | Download start Date-Time: 2015-02-04 07:59:32.0 | 2015-02-04 07:59:32 HD Request # 11 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 07:59:32 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:59:32 Mapping YM-201503-ECBOT to YMH5. Service code: cbot | 2015-02-04 07:59:32 SC Exchange Data | Starting real-time market data updates for: YMH5. ID: 2 | 2015-02-04 07:59:32 Intraday data recording state for symbol YM-201503-ECBOT is set to download pending. | 2015-02-04 07:59:32 Mapping ES-201503-GLOBEX to ESH5. Service code: cme | 2015-02-04 07:59:32 SC Exchange Data | Starting real-time market data updates for: ESH5. ID: 3 | 2015-02-04 07:59:32 Intraday data recording state for symbol ES-201503-GLOBEX is set to download pending. | 2015-02-04 07:59:32 Socket (12) | Connected. | 2015-02-04 07:59:32 SC Exchange Data | Connected to server. | 2015-02-04 07:59:32 SC Exchange Data | Sending logon request message. | 2015-02-04 07:59:32 Mapping VIX-201502-CFE-USD to VIG15. Service code: cfefut | 2015-02-04 07:59:32 SC Exchange Data | Starting real-time market data updates for: VIG15. ID: 4 | 2015-02-04 07:59:32 Intraday data recording state for symbol VIX-201502-CFE-USD is set to download pending. | 2015-02-04 07:59:32 SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 5 | 2015-02-04 07:59:32 SC Market Stats | Connecting to the server ds4.sierracharts.com. Port 443 | 2015-02-04 07:59:32 Intraday data recording state for symbol TICK-NYSE is set to download pending. | 2015-02-04 07:59:32 Socket (13) | Connected. | 2015-02-04 07:59:32 HD Request # 11 | Sending historical data logon request message. | 2015-02-04 07:59:32 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2015-02-04 07:59:32 Mapping EMD-201503-GLOBEX to EMDH5. Service code: cme | 2015-02-04 07:59:32 SC Exchange Data | Starting real-time market data updates for: EMDH5. ID: 6 | 2015-02-04 07:59:32 Intraday data recording state for symbol EMD-201503-GLOBEX is set to download pending. | 2015-02-04 07:59:32 SC Exchange Data | Server Name: SC Real-Time Server. | 2015-02-04 07:59:32 SC Exchange Data | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-02-04 07:59:32 SC Exchange Data | Successfully connected. | 2015-02-04 07:59:32 SC Exchange Data | Restarting real-time data updates for symbol: EMD-201503-GLOBEX -> EMDH5 | 2015-02-04 07:59:32 SC Exchange Data | Restarting real-time data updates for symbol: ES-201503-GLOBEX -> ESH5 | 2015-02-04 07:59:32 SC Exchange Data | Restarting real-time data updates for symbol: NQ-201503-GLOBEX -> NQH5 | 2015-02-04 07:59:32 SC Exchange Data | Restarting real-time data updates for symbol: VIX-201502-CFE-USD -> VIG15 | 2015-02-04 07:59:32 SC Exchange Data | Restarting real-time data updates for symbol: YM-201503-ECBOT -> YMH5 | 2015-02-04 07:59:32 HD Request # 11 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:59:32. Record interval: 0. Symbol: NQH5 | 2015-02-04 07:59:32 Socket (14) | Connected. | 2015-02-04 07:59:32 SC Market Stats | Connected to server. | 2015-02-04 07:59:32 SC Market Stats | Sending logon request message. | 2015-02-04 07:59:32 Symbol Error - VIX-201502-CFE-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2015-02-04 07:59:32 HD Request # 11 | Decompressing data. | 2015-02-04 07:59:32 HD Request # 11 | Receiving Intraday data for NQ-201503-GLOBEX starting at 2015-02-04 07:59:32 | 2015-02-04 07:59:32 Socket (13) | Shutdown and closed. | 2015-02-04 07:59:32 The network socket for historical data has been closed. | 2015-02-04 07:59:32 HD Request # 11 | Received 1 record from 2015-02-04 07:59:32 to 2015-02-04 07:59:32 (0.0 seconds) and wrote 0 records for NQ-201503-GLOBEX | 2015-02-04 07:59:32 HD Request # 11 | Intraday download COMPLETE for NQ-201503-GLOBEX. Completion time: 0s. Unique request ID: 10 | 2015-02-04 07:59:32 Removed historical data download ID 10 | 2015-02-04 07:59:32 Real-time Intraday chart data file updates started for NQ-201503-GLOBEX | 2015-02-04 07:59:32 HD Request # 12 | Downloading Intraday chart data for YM-201503-ECBOT to the file YM-201503-ECBOT.scid. Service: cbot | 2015-02-04 07:59:32 HD Request # 12 | Download start Date-Time: 2015-02-04 07:59:32.0 | 2015-02-04 07:59:32 HD Request # 12 | Using server: scdf2.sierracharts.com port 10149 | 2015-02-04 07:59:32 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:59:32 Socket (15) | Connected. | 2015-02-04 07:59:32 HD Request # 12 | Sending historical data logon request message. | 2015-02-04 07:59:32 HD Request # 12 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:59:32. Record interval: 0. Symbol: YMH5 | 2015-02-04 07:59:33 SC Market Stats | Server Name: SC Realtime Server. | 2015-02-04 07:59:33 SC Market Stats | Server protocol version: 5. Client protocol version: 5. There is a protocol match. | 2015-02-04 07:59:33 SC Market Stats | Successfully connected. | 2015-02-04 07:59:33 HD Request # 12 | Decompressing data. | 2015-02-04 07:59:33 HD Request # 12 | Receiving Intraday data for YM-201503-ECBOT starting at 2015-02-04 07:59:32 | 2015-02-04 07:59:33 Socket (15) | Shutdown and closed. | 2015-02-04 07:59:33 The network socket for historical data has been closed. | 2015-02-04 07:59:33 SC Market Stats | Restarting real-time data updates for symbol: TICK-NYSE | 2015-02-04 07:59:33 HD Request # 12 | Received 1 record from 2015-02-04 07:59:32 to 2015-02-04 07:59:32 (0.0 seconds) and wrote 0 records for YM-201503-ECBOT | 2015-02-04 07:59:33 HD Request # 12 | Intraday download COMPLETE for YM-201503-ECBOT. Completion time: 1s. Unique request ID: 11 | 2015-02-04 07:59:33 Removed historical data download ID 11 | 2015-02-04 07:59:33 Real-time Intraday chart data file updates started for YM-201503-ECBOT | 2015-02-04 07:59:33 HD Request # 13 | Downloading Intraday chart data for ES-201503-GLOBEX to the file ES-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:59:33 HD Request # 13 | Download start Date-Time: 2015-02-04 07:59:32.0 | 2015-02-04 07:59:33 HD Request # 13 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 07:59:33 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:59:33 Socket (16) | Connected. | 2015-02-04 07:59:33 HD Request # 13 | Sending historical data logon request message. | 2015-02-04 07:59:33 HD Request # 13 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:59:32. Record interval: 0. Symbol: ESH5 | 2015-02-04 07:59:33 HD Request # 13 | Decompressing data. | 2015-02-04 07:59:33 HD Request # 13 | Receiving Intraday data for ES-201503-GLOBEX starting at 2015-02-04 07:59:32 | 2015-02-04 07:59:33 HD Request # 13 | Timestamp of first Intraday data file record written: 2015-02-04 07:59:35 | 2015-02-04 07:59:33 Socket (16) | Shutdown and closed. | 2015-02-04 07:59:33 The network socket for historical data has been closed. | 2015-02-04 07:59:33 HD Request # 13 | Received 2 records from 2015-02-04 07:59:32 to 2015-02-04 07:59:35 (3.0 seconds) and wrote 1 record for ES-201503-GLOBEX | 2015-02-04 07:59:33 HD Request # 13 | Intraday download COMPLETE for ES-201503-GLOBEX. Completion time: 0s. Unique request ID: 12 | 2015-02-04 07:59:33 Removed historical data download ID 12 | 2015-02-04 07:59:33 Real-time Intraday chart data file updates started for ES-201503-GLOBEX | 2015-02-04 07:59:33 HD Request # 14 | Downloading Intraday chart data for VIX-201502-CFE-USD to the file VIX-201502-CFE-USD.scid. Service: cfefut | 2015-02-04 07:59:33 HD Request # 14 | Download start Date-Time: 2015-02-04 07:42:32.0 | 2015-02-04 07:59:33 HD Request # 14 | Using server: scdf2.sierracharts.com port 10149 | 2015-02-04 07:59:33 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-02-04 07:59:33 Socket (17) | Connected. | 2015-02-04 07:59:33 HD Request # 14 | Sending historical data logon request message. | 2015-02-04 07:59:33 HD Request # 14 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:42:32. Record interval: 0. Symbol: VIG15 | 2015-02-04 07:59:34 HD Request # 14 | Decompressing data. | 2015-02-04 07:59:34 HD Request # 14 | Receiving Intraday data for VIX-201502-CFE-USD starting at 2015-02-04 07:42:32 | 2015-02-04 07:59:34 HD Request # 14 | Timestamp of first Intraday data file record written: 2015-02-04 07:43:00 | 2015-02-04 07:59:34 Socket (17) | Shutdown and closed. | 2015-02-04 07:59:34 The network socket for historical data has been closed. | 2015-02-04 07:59:34 HD Request # 14 | Received 10 records from 2015-02-04 07:42:32 to 2015-02-04 07:43:54 (82.0 seconds) and wrote 9 records for VIX-201502-CFE-USD | 2015-02-04 07:59:34 HD Request # 14 | Intraday download COMPLETE for VIX-201502-CFE-USD. Completion time: 0s. Unique request ID: 13 | 2015-02-04 07:59:34 Removed historical data download ID 13 | 2015-02-04 07:59:34 Real-time Intraday chart data file updates started for VIX-201502-CFE-USD | 2015-02-04 07:59:34 HD Request # 15 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2015-02-04 07:59:34 HD Request # 15 | Download start Date-Time: 2015-02-04 07:59:34.0 | 2015-02-04 07:59:34 HD Request # 15 | Using server: ds5.sierracharts.com port 10149 | 2015-02-04 07:59:34 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2015-02-04 07:59:34 Socket (18) | Connected. | 2015-02-04 07:59:34 HD Request # 15 | Sending historical data logon request message. | 2015-02-04 07:59:34 HD Request # 15 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:59:34. Record interval: 0. Symbol: TICK-NYSE | 2015-02-04 07:59:34 HD Request # 15 | Decompressing data. | 2015-02-04 07:59:34 HD Request # 15 | Receiving Intraday data for TICK-NYSE starting at 2015-02-04 07:59:34 | 2015-02-04 07:59:34 HD Request # 15 | Timestamp of first Intraday data file record written: 2015-02-04 07:59:35 | 2015-02-04 07:59:34 Socket (18) | Shutdown and closed. | 2015-02-04 07:59:34 The network socket for historical data has been closed. | 2015-02-04 07:59:34 HD Request # 15 | Received 7 records from 2015-02-04 07:59:34 to 2015-02-04 07:59:40 (6.0 seconds) and wrote 6 records for TICK-NYSE | 2015-02-04 07:59:34 HD Request # 15 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 14 | 2015-02-04 07:59:34 Removed historical data download ID 14 | 2015-02-04 07:59:34 Real-time Intraday chart data file updates started for TICK-NYSE | 2015-02-04 07:59:34 HD Request # 16 | Downloading Intraday chart data for EMD-201503-GLOBEX to the file EMD-201503-GLOBEX.scid. Service: cme | 2015-02-04 07:59:34 HD Request # 16 | Download start Date-Time: 2015-02-04 07:59:03.0 | 2015-02-04 07:59:34 HD Request # 16 | Using server: scdf1.sierracharts.com port 10149 | 2015-02-04 07:59:34 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-02-04 07:59:34 Socket (19) | Connected. | 2015-02-04 07:59:35 HD Request # 16 | Sending historical data logon request message. | 2015-02-04 07:59:35 HD Request # 16 | Requesting Intraday data. Start Date-Time: 2015-02-04 07:59:03. Record interval: 0. Symbol: EMDH5 | 2015-02-04 07:59:35 HD Request # 16 | Decompressing data. | 2015-02-04 07:59:35 HD Request # 16 | Receiving Intraday data for EMD-201503-GLOBEX starting at 2015-02-04 07:59:03 | 2015-02-04 07:59:35 Socket (19) | Shutdown and closed. | 2015-02-04 07:59:35 The network socket for historical data has been closed. | 2015-02-04 07:59:35 HD Request # 16 | Received 4 records from 2015-02-04 07:59:03 to 2015-02-04 07:59:03 (0.0 seconds) and wrote 0 records for EMD-201503-GLOBEX | 2015-02-04 07:59:35 HD Request # 16 | Intraday download COMPLETE for EMD-201503-GLOBEX. Completion time: 1s. Unique request ID: 15 | 2015-02-04 07:59:35 Removed historical data download ID 15 | 2015-02-04 07:59:35 Real-time Intraday chart data file updates started for EMD-201503-GLOBEX | 2015-02-04 07:59:35 Interactive Brokers | Requesting historical order fills for account DU1*. | 2015-02-04 07:59:37 Interactive Brokers | Received Open orders end message. | 2015-02-04 07:59:37 Requesting market depth updates for: ES-201503-GLOBEX if supported. | 2015-02-04 07:59:37 Requesting market depth updates for: NQ-201503-GLOBEX if supported. | 2015-02-04 07:59:37 Requesting market depth updates for: YM-201503-ECBOT if supported. | 2015-02-04 07:59:37 |
| [2015-02-04 16:45:50] |
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This is the problem: Symbol Error - VIX-201502-CFE-USD is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2015-02-04 07:57:43 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-18 16:33:38] |
| User58068 - Posts: 13 |
|
Hello, connected to live account, my VIX data does not work again. Last I have 6:58, while it is 10:32. Tries disconnecz and connect again, did not help. I hope you will resolve it again, as couple days ago in my demo account. Regards Oldrich |
| [2015-02-18 17:57:29] |
| |
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Make sure you have changed over to the March contract for this symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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