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Date/Time: Mon, 23 Dec 2024 01:50:30 +0000



Text To Speech - Additional Services Balance Issue

View Count: 1022

[2015-01-16 16:16:42]
MKL17 - Posts: 35
I am trying to create a text to speech alert and the log tells me I cannot do so due to insufficient balance. I know this is not the case though as I see 31 dollars in the account balance. Its been about 48 hours since I added that balance so I dont think it is due to a recent addition issue. Any ideas?
[2015-01-16 16:36:07]
Sierra Chart Engineering - Posts: 104368
Can you tell us the exact message that you are given when generating a text-to-speech file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-16 16:59:50]
MKL17 - Posts: 35
It states - "Unable to create Text to Speech wav file due to error: ERROR - Insufficient balance."
[2015-01-16 19:15:04]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-16 19:36:24]
Sierra Chart Engineering - Posts: 104368
Due to other services being enabled the balance needs to be above 67.75 USD
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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