Support Board
Date/Time: Mon, 23 Dec 2024 01:13:32 +0000
strange issue with orders
View Count: 900
| [2015-01-16 14:54:14] |
| crazybears - Posts: 314 |
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Hi SC Support if i place an order by Trading dom and after i close it to manage the order on chart , stop loss doesn't work anymore. also doesn't related to it , box under subgraphs tabs of studies is grey. thanks |
| [2015-01-16 14:57:47] |
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stop loss doesn't work anymore. This is not clear for us. Please be more specific.box under subgraphs tabs of studies is grey. Attach an image of what you are seeing. This is also not clear for us.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-16 15:04:08] |
| crazybears - Posts: 314 |
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my apologise ,forget 2nd I've seen where short name is
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| [2015-01-16 15:12:21] |
| crazybears - Posts: 314 |
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here are the charts . if i reload the chart, orders are executed thanks |
stop.png| [2015-01-16 15:41:12] |
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Only provide an image of a chart by following this method here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image We still do not understand the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-16 16:13:09] |
| crazybears - Posts: 314 |
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executed order with Trading DOM http://www.sierrachart.com/image.php?l=1421424371759.png if i close trading dom stop loss or take profit orders aren't executed if i duplicate chart orders are executed. http://www.sierrachart.com/image.php?l=1421424435645.png |
| [2015-01-16 21:20:24] |
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We understand now. This is documented here: http://www.sierrachart.com/index.php?page=doc/doc_TradeSimulation.php#OrdersDoNotFill The original chart or Trade DOM needs to be open. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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