Support Board
Date/Time: Mon, 23 Dec 2024 01:57:39 +0000
I can't connect
View Count: 951
[2015-01-16 14:02:45] |
User94022 - Posts: 5 |
Hello, I'm having issues connecting to data. I have copied my log and sent it in for analysis. Please assist! |
[2015-01-16 14:46:48] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: Rithmic Trading | Connecting to Rithmic Paper Trading server. | 2015-01-16 07:47:13 Rithmic Trading | Server Alert: Market Data Connection Opened | 2015-01-16 07:47:14 Rithmic Trading | Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2015-01-16 07:47:14 If you want to connect to the Rithmic live trading server, then set Global Settings >> Data/Trade Service Settings >> Server to Rithmic 01-US Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-01-16 15:46:05] |
User94022 - Posts: 5 |
I'm not trying to be on rithmic trading. i'm over that sim. so how do i get back my charts?
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[2015-01-16 17:34:16] |
User94022 - Posts: 5 |
I also have esignal.. can i cannot to their data feed with your charts?
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[2015-01-16 19:18:54] |
Sierra Chart Engineering - Posts: 104368 |
What markets do you need data for? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. We assume you want real-time futures data? Do you have futures trading account? E-Signal is not supported. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-01-16 21:15:14] |
User94022 - Posts: 5 |
All I need is real time data for the ES. i don't trade stocks
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[2015-01-16 22:42:48] |
Sierra Chart Engineering - Posts: 104368 |
If you do not have a futures trading account, this is expensive. About 130 USD a month. More information about this is here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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