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Date/Time: Mon, 23 Dec 2024 01:52:10 +0000



Urgent - Cannot Connect to TDA Data Service

View Count: 848

[2015-01-15 20:00:49]
LadyTrader - Posts: 19
The last time I had live data was at 14:15EST today.

Not sure why the data dropped and won't reconnect - it keeps trying to reconnect without any completion.

I completely shut the computer down and restarted but still will not reconnect.

Help please - Thanks
[2015-01-15 20:01:28]
Sierra Chart Engineering - Posts: 104368
Yes we know about this and TD Ameritrade has been contacted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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