Support Board
Date/Time: Mon, 23 Dec 2024 01:37:36 +0000
Cumulative Delta Bars
View Count: 1047
| [2015-01-15 15:40:41] |
| gmorgan111 - Posts: 121 |
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I use the cumulative delta bars volume and trades in my chart studies. For some time now both studies open with a 10 minute range of no volume or trades. It does not matter what time i open my charts when the cumulative delta studies come up the study plots no volume from the previous 10 minutes. If i open my charts at 8:00am then the cumulative study from 7:50 to 8:00am will plot no volume. This happens on all my charts and the instruments i trade the ES,NQ,YM. I have attached a copy of my chart to show you. Thanks http://www.sierrachart.com/image.php?l=142133632531.png |
| [2015-01-15 16:58:45] |
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To solve this problem you need to use the Sierra Chart Real-time and Historical Exchange Data Feed: Sierra Chart Exchange Data Feed Otherwise you will have this limitation when using Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-15 16:59:07
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| [2015-01-16 17:19:41] |
| gmorgan111 - Posts: 121 |
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I have already paid for the additional services with a balance of $68.25. I have been using this service. When i go to the Data Trade Services tab i notice that it is set for Rithmic. I did not make this change but when i re-select the Sierra Chart data feed it does not connect. What do i do now? Thanks |
| [2015-01-16 19:22:11] |
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You need to activate this on your account since it was deactivated previously: 2014-11-01 00:02:06 Market Data Account: Barchart Account has been flagged for deletion at end of current billing period on Barchart system. Reason for delete: Insufficient Balance.| Barchart result: OK
Activate it here: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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