Support Board
Date/Time: Mon, 23 Dec 2024 02:00:51 +0000
LMax New Connection
View Count: 1763
| [2015-01-15 04:51:44] |
| User78442 - Posts: 260 |
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I recently installed a new copy of SC. I tried to access a working LMax Fix account but can't logon. It says Bad Credentials - I know the logon is ok as I can access it via the web and other SC instances. Any ideas; LMAX Trading | Connecting. | 2015-01-15 04:48:28 LMAX Trading | Connecting to Demo Trade server: fix-ate.lmaxtrader.com:443 | 2015-01-15 04:48:28 LMAX FIX Trading socket (0) | Resolved address fix-ate.lmaxtrader.com to IP 91.215.165.68 | 2015-01-15 04:48:28 LMAX FIX Trading socket (31) | Connected. | 2015-01-15 04:48:28 LMAX FIX Trading socket (31) | Starting SSL connection. | 2015-01-15 04:48:28 LMAX FIX Trading socket (31) | SSL connection established. | 2015-01-15 04:48:28 LMAX FIX Trading: Sending the Logon message. | 2015-01-15 04:48:29 LMAX FIX Trading: Received a Logout message. Text = BAD_CREDENTIALS | 2015-01-15 04:48:29 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2015-01-15 04:48:29 LMAX FIX Trading socket (31) | SSL shutdown indicates not able to send 'close notify'. | 2015-01-15 04:48:29 LMAX FIX Trading socket (31) | SSL has been shut down. | 2015-01-15 04:48:29 LMAX FIX Trading socket (31) | SSL object has been freed. SSL state is now disconnected. | 2015-01-15 04:48:29 LMAX FIX Trading socket (31) | Shutdown and closed. | 2015-01-15 04:48:29 LMAX FIX Trading: Logged out and disconnected. | 2015-01-15 04:48:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-15 04:48:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-15 04:48:29 LMAX FIX Trading: DisconnectFIX called. | 2015-01-15 04:48:29 LMAX Trading | Disconnected from trade and market data servers. | 2015-01-15 04:48:29 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-15 04:48:29 File >> Disconnect selected. | 2015-01-15 04:48:32 LMAX FIX Trading: DisconnectFIX called. | 2015-01-15 04:48:32 LMAX Trading | Disconnected from trade and market data servers. | 2015-01-15 04:48:32 |
| [2015-01-15 04:53:52] |
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You will need to ask LMAX, why they are sending this message: LMAX FIX Trading: Received a Logout message. Text = BAD_CREDENTIALS Make sure the LMAX Username you are using is allowed to use the FIX server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-15 05:08:59] |
| User78442 - Posts: 260 |
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I can logon via another instance of SC.
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| [2015-01-15 06:45:51] |
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Check your LMAX Username and Password in Global Settings >>Data/Trade Service Settings to make sure they are correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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