Support Board
Date/Time: Mon, 23 Dec 2024 02:09:50 +0000
Some symbols FTA futures missing
View Count: 1226
[2015-01-14 07:23:59] |
RichardQ - Posts: 3 |
Using Interactive Brokers Please add these missing futures symbols: EOE-201502-FTA-200 EOE-201504-FTA-200 EOE-201505-FTA-200 EOE-201507-FTA-200 EOE-201508-FTA-200 EOE-201510-FTA-200 |
[2015-01-14 19:05:43] |
Sierra Chart Engineering - Posts: 104368 |
This has now been done. Restart Sierra Chart to get the updated symbol settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-01-15 09:09:39] |
RichardQ - Posts: 3 |
When downloading the data from EOE-201502-FTA-EUR200 an error appears in the Message Log. This log i just have sent to Sierra for analysis.
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[2015-01-15 09:57:19] |
Sierra Chart Engineering - Posts: 104368 |
You need to reduce Global Settings >> Data/Trade Service Settings >> Maximum Historical Intraday Days to Download to 15. After this retry the download by going to the chart and selecting Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-15 09:58:31
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