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Date/Time: Mon, 23 Dec 2024 02:09:50 +0000



Some symbols FTA futures missing

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[2015-01-14 07:23:59]
RichardQ - Posts: 3
Using Interactive Brokers
Please add these missing futures symbols:
EOE-201502-FTA-200
EOE-201504-FTA-200
EOE-201505-FTA-200
EOE-201507-FTA-200
EOE-201508-FTA-200
EOE-201510-FTA-200
[2015-01-14 19:05:43]
Sierra Chart Engineering - Posts: 104368
This has now been done.

Restart Sierra Chart to get the updated symbol settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-15 09:09:39]
RichardQ - Posts: 3
When downloading the data from EOE-201502-FTA-EUR200 an error appears in the Message Log. This log i just have sent to Sierra for analysis.
[2015-01-15 09:57:19]
Sierra Chart Engineering - Posts: 104368
You need to reduce Global Settings >> Data/Trade Service Settings >> Maximum Historical Intraday Days to Download to 15.

After this retry the download by going to the chart and selecting Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-01-15 09:58:31

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