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Date/Time: Fri, 22 Nov 2024 20:06:03 +0000



Updated to v978 and now unable to connect to CTS T4

View Count: 1726

[2013-05-21 21:31:26]
MMX - Posts: 119
Here is the error message:

CTS T4 Service: Error connecting to CTS T4. Exception message: Host::CheckInstall Error: zlib1.dll not found or working. Note: This file has different versions with the same name for x86 and x64 environments. | 2013-05-21 16:28:15
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-21 16:28:15

[2013-05-21 21:55:30]
Sierra Chart Engineering - Posts: 104368
We are going to release a new version in about 20 minutes which will resolve this. At that time please update again by selecting Help >> Download Prerelease on the Sierra Chart menu.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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