Support Board
Date/Time: Fri, 22 Nov 2024 19:33:01 +0000
Extreme computer slow-down after updating from 945 to 976
View Count: 1972
| [2013-05-21 21:25:05] |
| Dzlotin - Posts: 7 |
|
after about 30 minutes - 1 hour of using the charts the pc starts to gradually slow down until it isn't usable any more. this only happened since the update. Now i need to kill the program and start it again in order to keep trading for another 1 hour or so etc. Once the program restarts everything working great for about 1 hour. I double checked everything and sierra charts seems to be the only one causing the problem. Any ideas? |
| [2013-05-21 22:10:35] |
| |
|
There are 2 general causes to this. Both of them are explained in this help topic: http://www.sierrachart.com/index.php?l=doc/helpdetails30.html#h30.28 Also if necessary review the other help topics on that page. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-21 22:11:01
|
| [2013-05-22 20:41:57] |
| Dzlotin - Posts: 7 |
|
so I checked all the topics in the page and non seem to apply... the memory working set is hovering around 82,000K and GDI is 510 and stable. I never had any slow-downs problems with sierra and it has been a very long time since I changed one of my charts (or added one)... considering this only started happening since the update.. well, I guess my options is hoping this will be fixed or revert to an earlier ver..or just keep restarting the program every hour.. unless you have any other ideas? thank you |
| [2013-05-22 20:46:05] |
| |
|
It would seem unlikely that this issue is within Sierra Chart itself. We do not observe this or have other reports. Are you running any custom studies? or are you using Sierra Chart built-in studies. Are you running any kind of antivirus are anti-malware software?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-22 21:02:53
|
To post a message in this thread, you need to log in with your Sierra Chart account: