Support Board
Date/Time: Mon, 23 Dec 2024 00:21:35 +0000
help with problem transferring study collections between SC copies
View Count: 883
| [2015-01-09 11:21:52] |
| User40520 - Posts: 62 |
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In Windows Explorer I can see the study collections under Data in the new copy so I thought I transferred it correctly, but when I click on Analysis in the new copy there is nothing showing :( What have I done wrong and how do I fix it? Thanks in advance. |
| [2015-01-09 17:53:23] |
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What is the file extension of the study collections which are not working?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-09 19:15:59] |
| User40520 - Posts: 62 |
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.StdyCollct
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| [2015-01-09 19:41:00] |
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This is the correct file extension. The only thing else we would say is to confirm that the Study Collection files are in the correct folder. This needs to be Global Settings >> General Settings >> Data Files Folder. You can also attach one of the Study Collection files here. We can test it. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-09 19:41:33
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