Support Board
Date/Time: Sun, 22 Dec 2024 20:17:17 +0000
Need some help with Symbols...
View Count: 1005
| [2015-01-08 08:10:32] |
| User138602 - Posts: 169 |
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I use the following data service: FXCM I tried several symbols: USDJPY - this pair has intraday data but no historical data. EURTRY - this pair has updating historical data but no intraday data. EURUSD or GBPUSD - both symbols have historical and intraday data. WHY IS THAT SO? |
| [2015-01-08 17:31:31] |
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For the USDJPY chart, go to the chart and select Edit >> Delete All Data and Download. You should get historical data. EURTRY is not a common pair and there may not be any data available for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-17 09:46:53] |
| User138602 - Posts: 169 |
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I did as u suggested and it still looks like before. Pls take a look at the attached file. |
 USDJPY.png / V - Attached On 2015-01-17 09:46:11 UTC - Size: 53.02 KB - 381 views |
| [2015-01-20 02:30:57] |
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Refer to help topic 6: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data Most likely there is not enough data loaded in the chart with the Chart >> Chart Settings >> Days to Load setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-20 18:33:47
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| [2015-01-20 17:47:27] |
| User138602 - Posts: 169 |
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I have Years of Data in a yearly EURUSD loaded. If i just change the symbol in this particular chart to USDJPY, then i get the posted result. I dont change anything but the symbol. I mean 70k+ days loaded should be enough. I tried again ur suggested method (deleting and loading all data) but it doesnt work. PS: I am not a troll, its like i described. Date Time Of Last Edit: 2015-01-20 17:48:42
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| [2015-01-20 18:36:34] |
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This is what we get for that symbol using the SC Forex Data Service: http://www.sierrachart.com/image.php?l=1421778932603.png These chart bars are set to Yearly and the Chart >> Chart Settings >> Days to Load setting is set to 0. There should be no trouble with this at all. Re-download the data with Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-23 07:02:12] |
| User138602 - Posts: 169 |
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I dont know why, but it didnt work. I deleted all USDJPY files and finally the software charts the data. The files werent write protected but maybe the data couldnt either be read from or written to this file. Thx for the awesome support. Date Time Of Last Edit: 2015-01-23 07:02:31
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