Support Board
Date/Time: Sun, 22 Dec 2024 21:51:57 +0000
Issue with TeleTrader European Stars feed
View Count: 1456
| [2015-01-07 13:20:09] |
| corbeste - Posts: 74 |
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I've submitted this to TeleTrader as well, as I am not sure where the issue is. I am unable to access any of the Xetra European Stars symbols via Sierra Chart. The Xetra/Euronext symbols work fine, but I am not subscribed to the real time feed for those exchanges. I understand, the Xetra European Stars should provide real time feeds for all EuroStoxx 50 components, apart from Italy and Spain (which I have subscribed to separately). I can search for a EuroStoxx component in Xetra or Euronext (depending on country of domicile) but the same symbol does not work when searching under the "Xetra European" label, which I assume is the European Stars feed. Please see screenshots |
 07-01-2015 14-11-49.png / V - Attached On 2015-01-07 13:19:57 UTC - Size: 47.2 KB - 435 views 07-01-2015 14-13-03.png / V - Attached On 2015-01-07 13:20:03 UTC - Size: 47.42 KB - 382 views |
| [2015-01-07 13:21:22] |
| corbeste - Posts: 74 |
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TeleTrader assures me that my European Stars feed is active, so its not a subscription issue. Xetra/Euronext returns the 15m delayed feed that comes free with the standard package only.
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| [2015-01-08 07:40:20] |
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We have contacted TeleTrader about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-08 23:46:47] |
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This is what we found out: When searching the ETR_S3025 exchange, we do not get back a symbol for VOLKSWAGEN. When we search by symbol with the letter V, we get back:
VVD VAC VVU When we search by description with the letter V, we get back only one additional symbol (4 total): SQU - VINCI Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-10 20:26:45] |
| User60579 - Posts: 41 |
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Very interesting corbeste! If I may ask, I suppose you are using these data for some kind of bredth indicator? Cheers |
| [2015-01-18 13:45:26] |
| corbeste - Posts: 74 |
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Yes, its quite simple to monitor only 50 stocks using spreadsheet studies
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