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Date/Time: Mon, 23 Dec 2024 02:53:36 +0000



cant get data feed

View Count: 787

[2015-01-06 21:32:09]
User73009 - Posts: 12
relocated my office. When I turned on the computer it will not connect to transacts data feed. I get a red message in the upper right hand corner of my chart box....Not connected.
I did download the new version of sierra charts. What do i need to do to get live data feed and view my charts. I am just looking at a black screen for the moment.
[2015-01-06 21:58:16]
Sierra Chart Engineering - Posts: 104368
After trying to connect, provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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