Support Board
Date/Time: Mon, 23 Dec 2024 01:30:32 +0000
Telephone Support:
View Count: 906
| [2015-01-06 02:46:01] |
| User22591 - Posts: 133 |
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I am sorry, You do not need to refund me. I am willing to pay for the time. How much time was put in? You stated previously we had an hour session. I have never gotten more than 15 -20 minutes in any of these sessions. If I had gotten an hour in any of these sessions all my questions would have been answered. Please bill me for the time. I need to know when the clock start running and when it stop on these sessions. When you are satisfied about any product or service the cost becomes secondary. Questions: Can the Dome & Trade window attached to the chart with option pricing? Yours Winston Peak |
| [2015-01-09 09:20:55] |
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We have no problem with the refund. We can at least give you 50% back. The one-hour session was on 2014-09-26. I helped you with that. Questions: Can the Dome & Trade window attached to the chart with option pricing? If you need help with a particular option symbol let us know the general specifications of it so we can give you the specific symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-09 09:21:25
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