Support Board
Date/Time: Mon, 23 Dec 2024 06:00:05 +0000
IB Data Issues
View Count: 2106
| [2015-01-05 15:06:51] |
| User24187 - Posts: 54 |
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My message log is below. I have tried to use the suggestions from your help section but the data is not getting updated to real time. Every time I close and reopen SC, the data moves forward, but it remains stuck here. Software version: 1154 | 2015-01-05 08:43:27 Usage end date: 2015-01-21 | 2015-01-05 08:43:27 Enabled for: Advanced Features. | 2015-01-05 08:43:27 Enabled for: Sierra Chart Historical Data Service. | 2015-01-05 08:43:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2015-01-05 08:43:27 Active service: Interactive Brokers | 2015-01-05 08:43:27 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-01-05 08:43:27 2015-01-05 08:43:27 Local computer clock time | 2015-01-05 08:43:27 2015-01-05 14:43:27 GMT time | 2015-01-05 08:43:27 2015-01-05 08:43:27 Time zone adjusted time | 2015-01-05 08:43:27 Time difference to server time: 0 seconds. | 2015-01-05 08:43:27 Program path: C:\SierraChart\ | 2015-01-05 08:43:27 Data Files path: C:\SierraChart\Data\ | 2015-01-05 08:43:27 OS Version Number: 6.2 | 2015-01-05 08:43:27 Checking for new symbol settings for ib | 2015-01-05 08:43:27 Symbol settings are up-to-date for ib | 2015-01-05 08:43:27 HD Request # 2 - Downloading Historical Daily chart data for NQH15. Starting date: 2015-01-02. Service: ib | 2015-01-05 08:43:31 HD Request # 2 - Requesting historical Daily data for NQH15 starting at 2015-01-01 | 2015-01-05 08:43:31 HD Request # 2 - Receiving historical Daily data for NQH15 starting at 2015-01-02 | 2015-01-05 08:43:31 Writing historical Daily data for NQH15 to the file NQH15.dly | 2015-01-05 08:43:31 HD Request # 2 - Received 2 records from 2015-01-02 00:00:00 to 2015-01-05 00:00:00 (4.0 days) and wrote 2 records for NQH15 | 2015-01-05 08:43:31 HD Request # 2 - Daily download COMPLETE for NQH15. Completion time: 0s | 2015-01-05 08:43:31 HD Request # 3 - Downloading Historical Daily chart data for NQ#. Starting date: 2015-01-02. Service: ib | 2015-01-05 08:43:31 HD Request # 3 - Requesting historical Daily Continuous data for NQZ10 starting at 2015-01-01 | 2015-01-05 08:43:31 HD Request # 3 - Receiving historical Daily data for NQ# starting at 2015-01-02 | 2015-01-05 08:43:31 Writing historical Daily data for NQ# to the file NQ#.dly | 2015-01-05 08:43:31 HD Request # 3 - Received 2 records from 2015-01-02 00:00:00 to 2015-01-05 00:00:00 (4.0 days) and wrote 2 records for NQ# | 2015-01-05 08:43:31 HD Request # 3 - Daily download COMPLETE for NQ#. Completion time: 0s | 2015-01-05 08:43:31 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2015-01-05 08:43:33 Socket (2076) - Connected. | 2015-01-05 08:43:33 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2015-01-05 08:43:33 TWS server version: 71 | 2015-01-05 08:43:33 IB: Connected. Waiting for account information. | 2015-01-05 08:43:33 IB Account information received. | 2015-01-05 08:43:33 Connected to IB Live account. | 2015-01-05 08:43:33 Year-Month last connected to Live account: 2015-01 | 2015-01-05 08:43:33 Interactive Brokers: Requesting Trade Positions for account: U996514 | 2015-01-05 08:43:33 Next valid order ID: 734 | 2015-01-05 08:43:33 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2015-01-05 08:43:33 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2015-01-05 08:43:33 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2015-01-05 08:43:33 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2015-01-05 08:43:33 Next valid order ID: 734 | 2015-01-05 08:43:33 IB Account information received. | 2015-01-05 08:43:33 Connected to IB Live account. | 2015-01-05 08:43:33 Year-Month last connected to Live account: 2015-01 | 2015-01-05 08:43:33 Interactive Brokers - Starting real-time market data updates for: NQ-201403-GLOBEX. ID: 1 | 2015-01-05 08:43:33 Subscribing to symbol: NQ SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2015-01-05 08:43:33 Interactive Brokers: Received Trade Positions download end message for account U996514 | 2015-01-05 08:43:33 HD Request # 4 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: cme | 2015-01-05 08:43:33 HD Request # 4 - Download start Date-Time: 2014-03-21 16:14:30.0 | 2015-01-05 08:43:33 HD Request # 4 - Using server: scdf1.sierracharts.com port 10149 | 2015-01-05 08:43:33 Socket (0) - Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-01-05 08:43:33 Interactive Brokers - Starting real-time market data updates for: NQ-201503-GLOBEX. ID: 2 | 2015-01-05 08:43:33 Subscribing to symbol: NQ SecType: FUT Expiry: 201503 Exchange: GLOBEX Currency: Multiplier: | 2015-01-05 08:43:33 Socket (2276) - Connected. | 2015-01-05 08:43:33 HD Request # 4 - Sending historical data logon request message. | 2015-01-05 08:43:33 Symbol Error - NQ-201403-GLOBEX is unknown, unavailable, or improperly formatted. | 2015-01-05 08:43:33 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-03-21 16:14:30. Record interval: 30. Symbol: NQH4 | 2015-01-05 08:43:33 Interactive Brokers - Starting real-time market data updates for: NQ#. ID: 3 | 2015-01-05 08:43:33 Subscribing to symbol: NQ# SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2015-01-05 08:43:33 HD Request # 4 - Decompressing data. | 2015-01-05 08:43:33 HD Request # 4 - Receiving Intraday data for NQ-201403-GLOBEX starting at 2013-11-03 17:31:12 | 2015-01-05 08:43:33 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2015-01-05 08:43:34 Message from IB: Requested market data is not subscribed.Error&GLOBEX/FUT/Top&GLOBEX/FUT/Top. IB Error Code: 354. Request ID: 2. Symbol: NQ-201503-GLOBEX. | 2015-01-05 08:43:34 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. | 2015-01-05 08:43:34 Message from IB: Market data farm connection is inactive but should be available upon demand.usfuture. IB Error Code: 2108. Request ID: -1. | 2015-01-05 08:43:34 IB: Requesting historical order fills for account U996514 | 2015-01-05 08:43:38 Interactive Brokers: Received Open orders end message. | 2015-01-05 08:43:38 Socket (2276) - Shutdown and closed. | 2015-01-05 08:43:39 The network socket for historical data has been closed. | 2015-01-05 08:43:39 HD Request # 4 - Received 149931 records from 2013-11-03 17:31:12 to 2014-03-21 08:29:40 (137.6 days) and wrote 0 records for NQ-201403-GLOBEX | 2015-01-05 08:43:39 HD Request # 4 - Intraday download COMPLETE for NQ-201403-GLOBEX. Completion time: 6s | 2015-01-05 08:43:39 Real-time Intraday chart data file updates started for NQ-201403-GLOBEX | 2015-01-05 08:43:39 Historical data request is discarded because it is not for earlier data. | 2015-01-05 08:43:39 HD Request # 5 - Downloading Intraday chart data for NQ-201503-GLOBEX to the file NQ-201503-GLOBEX.scid. Service: cme | 2015-01-05 08:43:39 HD Request # 5 - Download start Date-Time: 2015-01-05 08:25:30.0 | 2015-01-05 08:43:39 HD Request # 5 - Using server: scdf2.sierracharts.com port 10149 | 2015-01-05 08:43:39 Socket (0) - Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-01-05 08:43:39 Socket (2064) - Connected. | 2015-01-05 08:43:39 HD Request # 5 - Sending historical data logon request message. | 2015-01-05 08:43:39 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2015-01-05 08:25:30. Record interval: 30. Symbol: NQH5 | 2015-01-05 08:43:39 HD Request # 5 - Decompressing data. | 2015-01-05 08:43:39 HD Request # 5 - Receiving Intraday data for NQ-201503-GLOBEX starting at 2015-01-05 08:25:30 | 2015-01-05 08:43:39 HD Request # 5 - Timestamp of first Intraday data file record written: 2015-01-05 08:25:30 | 2015-01-05 08:43:39 Socket (2064) - Shutdown and closed. | 2015-01-05 08:43:39 The network socket for historical data has been closed. | 2015-01-05 08:43:39 HD Request # 5 - Received 17 records from 2015-01-05 08:25:30 to 2015-01-05 08:33:30 (8.0 minutes) and wrote 17 records for NQ-201503-GLOBEX | 2015-01-05 08:43:39 HD Request # 5 - Intraday download COMPLETE for NQ-201503-GLOBEX. Completion time: 0s | 2015-01-05 08:43:39 Real-time Intraday chart data file updates started for NQ-201503-GLOBEX | 2015-01-05 08:43:39 HD Request # 6 - Downloading Intraday chart data for NQ-201503-GLOBEX to the file NQ-201503-GLOBEX.scid. Service: ib | 2015-01-05 08:43:39 HD Request # 6 - Download start Date-Time: 2015-01-05 08:33:30.0 | 2015-01-05 08:43:39 HD Request # 6 - Requesting a total of 0 days and 5409 seconds. | 2015-01-05 08:43:39 HD Request # 6 - IB Backfill - Seconds requested: 5409. Seconds Remaining: 0. | 2015-01-05 08:43:39 HD Request # 6 - Requesting 5409 Seconds of data at 30 secs with ending Date-Time at 2015-01-05 09:53:39 for NQ-201503-GLOBEX | 2015-01-05 08:43:39 HD Request # 6 - Message from IB: Historical Market Data Service error message:No market data permissions for GLOBEX FUT. IB Error Code: 162. Request ID: 4. | 2015-01-05 08:43:39 HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201503-GLOBEX | 2015-01-05 08:43:40 HD Request # 6 - Intraday download COMPLETE for NQ-201503-GLOBEX. Completion time: 0s | 2015-01-05 08:43:40 Real-time Intraday chart data file updates started for NQ-201503-GLOBEX | 2015-01-05 08:43:40 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2015-01-05 08:47:44 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2015-01-05 08:48:50 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2015-01-05 08:48:50 |
| [2015-01-05 16:57:39] |
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This is the relevant message: HD Request # 6 - Message from IB: Historical Market Data Service error message:No market data permissions for GLOBEX FUT. IB Error Code: 162. Request ID: 4. | 2015-01-05 08:43:39 Refer to the documentation here about this: http://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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