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Date/Time: Mon, 23 Dec 2024 06:32:21 +0000



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[2014-12-31 18:42:46]
tellerbe - Posts: 109
I have two laptops with your charts on them. All of a sudden, one of them will not let me log on. I get a message that you do recognize the device. Also, I am go get an email telling me how to proceed,but the email never comes.
My address is: Tebar@windstream.net. Help!


T.Ellerbee
[2014-12-31 20:34:28]
Sierra Chart Engineering - Posts: 104368
It sounds like you are referring to a message from the TransAct system which displays in the Sierra Chart Message Log.

Contact TransAct support and let them know about what you are seeing and they will help you with this. Contact them here:
http://www.transactfutures.com/ContactUs.htm
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-31 20:34:37

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