Support Board
Date/Time: Mon, 23 Dec 2024 02:39:43 +0000
Interactive brokers + Sierra Chart
View Count: 1768
| [2014-12-30 07:36:23] |
| User38993 - Posts: 61 |
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Hello I am looking to use Sierra Chart for Interactive brokers. I just need Sierra Chart for DOM + keyboard execution + OCO (bracket order 1 profit target 1 stop) Do I just need Sierra Chart Package 1? |
| [2014-12-30 09:20:37] |
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Yes. Sierra Chart service package 1 will meet your requirements.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-12-30 09:31:57] |
| User38993 - Posts: 61 |
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Let me just ask you on this post since it is related. This account is used for amp futures account. I am opening an interactive brokers. 1. Can I use same email address to open an account for Interactive brokers? 2. I am getting an error when opening a new account. When I choose "South Korea" as my country, it says invalid character please let me know Date Time Of Last Edit: 2014-12-30 09:36:13
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| [2014-12-30 17:43:39] |
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1. Yes. This is no problem. 2 We apologize for the delay with this. We have corrected this problem now. Try again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-12-31 17:06:53] |
| User38993 - Posts: 61 |
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1. Okay! I was able to create a new account. Do I just use my existing Sierra Chart software used for AMP futures for Interactive Brokers? 2. I made a new account and trial period begun right away. Can I connect to IB during trial period? Also how do I connect to IB? |
| [2015-01-01 00:24:39] |
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1. Yes. Log into Sierra Chart using your new Account Name following these instructions: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Or you can install another copy of Sierra Chart: Using Multiple Data and Trading Services at the Same Time 2. Here are the instructions to connect to Interactive Brokers: https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions Your new Sierra Chart account might require activation and you will need to request to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-01 00:25:10
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| [2015-01-01 06:16:16] |
| User83064 - Posts: 6 |
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Great! I installed another copy of SC and it is working out. 1. I found Kospi200 futures, but failed to find NIkkei 225 mini from Osaka Exchange, can you help me find it? |
| [2015-01-01 07:44:06] |
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Refer to this page here for help with Interactive Brokers symbols: http://www.sierrachart.com/index.php?page=doc/IBSymbols.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-05 12:04:38] |
| User83064 - Posts: 6 |
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Hi My first deposit to Interactive brokers will arrive on Wednesday, Jan 7th, 2015. Can you guys extend my trial period so that I will have enough time to test it out? I am asking because so far I do not have access to Osaka Exchange so I could not test anything. Thanks in advance! |
| [2015-01-05 16:53:43] |
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At that time, let us know and we will give you a new trial. Right now your account ends on January 14.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-13 04:51:11] |
| User83064 - Posts: 6 |
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1. I am keep getting HD Request # 4 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 14433600. | 2015-01-12 22:48:24 HD Request # 4 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-07-29 23:35:07 for XINA50-201501-SGX | 2015-01-12 22:48:24 HD Request # 4 | Message from IB: Historical Market Data Service error message:HMDS query returned no data: CNF15@SGX Trades. IB Error Code: 162. Request ID: 24. | 2015-01-12 22:48:25 HD Request # 4 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 14347200. | 2015-01-12 22:48:35 HD Request # 4 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-07-30 23:35:07 for XINA50-201501-SGX | 2015-01-12 22:48:35 HD Request # 4 | Message from IB: Historical Market Data Service error message:HMDS query returned no data: CNF15@SGX Trades. IB Error Code: 162. Request ID: 25. | 2015-01-12 22:48:36 these error. I think this is related to FTSE A50 China Futures I am using XINA50-201501-SGX this as a symbol 2. Can you guys extend my trial period while I fix this issue? Thanks in advance! |
| [2015-01-13 05:05:05] |
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If this is not the correct symbol, let us know what it is and we will add/update the symbol in the list of symbols in Sierra Chart. Your account has been activated and/or reset. A restart is necessary if Sierra Chart is already running. Exit the Sierra Chart charting and trading software by selecting "File >> Exit". Open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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