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Date/Time: Mon, 23 Dec 2024 02:32:07 +0000



CQG weekend bars

View Count: 1311

[2014-12-22 09:46:51]
User11942 - Posts: 298
Hi SC team, I have weekend bars for any symbols using AMP CQG data feed. Checking/uncheking options "Include columns with no data" and "Do not draw columns with no data" do not seem working as well as re-downloading of the data. Could you please help with that? Thanks.
imageF.US.TFEH15 10 Min #1 2014-12-22 04_36_01.868_rev.png / V - Attached On 2014-12-22 09:45:18 UTC - Size: 36.07 KB - 398 views
imageF.US.QPF15 15 Min #12 2014-12-22 04_35_50.888_rev.png / V - Attached On 2014-12-22 09:45:29 UTC - Size: 41.91 KB - 405 views
[2014-12-22 18:08:52]
Sierra Chart Engineering - Posts: 104368
This data has been cleaned up. This is yet another problem with the CQG data feed.

Follow the instructions in help topic 2.1.2 to re-download the data:
https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2


If it has happened this time, it can continue to happen though.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-12-22 18:22:41]
User11942 - Posts: 298
It happens almost every weekend (if I log in and load a chartbook during a weekend, I usually get bars like those) but on Sunday evening/Monday morning it gets back to normal after re-downloading data. This time it was different. Thank you.
[2014-12-22 18:47:20]
Sierra Chart Engineering - Posts: 104368
In the next release this Saturday data will be filtered out.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-12-27 09:41:02]
User11942 - Posts: 298
Hi SC team, there are the same problems with data for Christmas day (Dec 25) and yesterday close. Upgrading to 1220 won't help. Could you please clean it up once again? Thanks.
imageF.US.CLEG15 15 Min #2 2014-12-27 04_31_12.681.png / V - Attached On 2014-12-27 09:36:18 UTC - Size: 32.59 KB - 385 views
imageF.US.TFEH15 15 Min #3 2014-12-27 04_34_05.136.png / V - Attached On 2014-12-27 09:36:23 UTC - Size: 46.19 KB - 367 views
[2014-12-29 03:43:26]
Sierra Chart Engineering - Posts: 104368
This data has now been cleaned up.

Re-download the data following the instructions in help topic 2.1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-12-29 06:41:34]
User11942 - Posts: 298
Could you please check QO? Thanks.

[2014-12-29 08:15:26]
Sierra Chart Engineering - Posts: 104368
Download data for that symbol again. You may need to do it twice since the cleanup of data is not complete across all servers yet.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-29 08:15:41
[2015-01-05 11:21:41]
User11942 - Posts: 298
Hi SC team, the same problem again?
[2015-01-05 17:13:09]
Sierra Chart Engineering - Posts: 104368
We are going to clean up the data now. Please allow about 15 minutes. After that time you can re-download the data following the standard procedure for this.

CQG is aware of the problem and there is not anything more we can do until they resolve it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-01-11 22:25:55]
User11942 - Posts: 298
Could you please clean up the data after the markets open tonight? Thank you in advance.
[2015-01-11 22:48:09]
cmb999 - Posts: 211
also please, daily chart download for ES give 'failed' message, and Eurex have extra intraday bars . .
[2015-01-12 06:19:00]
Sierra Chart Engineering - Posts: 104368
We have cleaned up the CQG data. Re-download the data following the instructions in help topic 2.1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2

For help with errors when downloading historical Daily data, refer to this help topic to retry the download:
https://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.3

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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