Support Board
Date/Time: Mon, 23 Dec 2024 11:16:34 +0000
-S-ARCA stopped recording information.
View Count: 931
| [2014-12-18 20:33:33] |
| Jeremy A OBrien - Posts: 6 |
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I use IB data onto SC charts. On december 12th all my etfs stopped filling. All the etfs with endings -S-ARCA are not filling anymore eg. VXX-S-ARCA, TLT-S-ARCA and many more. I guess there has been a symbol labelling change but I cant find the new labelling. Please help, ty. |
 vxx stopped working.bmp - Attached On 2014-12-18 20:32:24 UTC - Size: 1.08 MB - 413 views |
| [2014-12-18 20:49:42] |
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Find out from Interactive Brokers what the symbols specifications are and assemble the proper symbol using the Sierra Chart IB symbol formats documented here: http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-12-18 22:09:09] |
| Jeremy A OBrien - Posts: 6 |
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Im stupid sry, still not working. If we use an example of vxx. The IB site says it is vxx@arca. vxx-s-arca used to work fine for years as the sc symbol. But now it doesnt, as of 12th december. I tried vxx-stk-arca, but that doesnt seem to fill either. If an engineer could look quickly into this vxx example and tell me what the SC label is, then I could solve all my other Arca etfs that are not filling. |
| [2014-12-18 22:27:36] |
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For us to get a better understanding of this. Restart Sierra Chart and open a chart for one of the stock symbols that does not work and post a copy of the Message Log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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