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Date/Time: Mon, 23 Dec 2024 10:29:22 +0000



Bar periods problem for fx futures

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[2014-12-18 01:27:15]
AC95366 - Posts: 24
Hi Support!

Software version: 1217
data feed: AMP CQG

Only tick charts available even change to 1 minute or 1 Hour bar periods
the problem only on symbol: J6(JPY), B6(GBP), S6(SF), and US dollars index. (other FX futures are fine)
pls refer to attached , thanks.


Date Time Of Last Edit: 2014-12-18 02:18:17
Private File
image6B.jpg / V - Attached On 2014-12-18 01:26:15 UTC - Size: 142.31 KB - 323 views
image6J.jpg / V - Attached On 2014-12-18 01:26:23 UTC - Size: 143.55 KB - 307 views
image6S.jpg / V - Attached On 2014-12-18 01:26:32 UTC - Size: 145.78 KB - 320 views
imageUSDX.jpg / V - Attached On 2014-12-18 01:26:48 UTC - Size: 139.64 KB - 354 views
[2014-12-18 02:17:05]
AC95366 - Posts: 24
Now just fond the Brent Oil have the same problem.

imageBrent.jpg / V - Attached On 2014-12-18 02:16:55 UTC - Size: 149.93 KB - 310 views
[2014-12-18 03:07:00]
Sierra Chart Engineering - Posts: 104368
There is some problem with the data from CQG.

Re-download the data following the instructions in help topic 2.1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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