Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 01:53:28 +0000



SC Version 1217 AMP/TTNet

View Count: 1243

[2014-12-16 08:35:42]
salsem - Posts: 43
Hello Support ,
I have Problems downloading historical Intraday data for all Symbol

HD Request # 3 | Downloading Intraday chart data for ES-201503-CME to the file ES-201503-CME.scid. Service: ttamp | 2014-12-16 03:21:19
HD Request # 3 | Download start Date-Time: 2014-12-16 03:18:15.0 | 2014-12-16 03:21:19
HD Request # 3 | Using server: ttamp.sierracharts.com port 10149 | 2014-12-16 03:21:19
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-12-16 03:21:19
Socket (2472) | Shutdown and closed. | 2014-12-16 03:21:39
HD Request # 3 | Error downloading historical Intraday data for ES-201503-CME. The network socket has been closed. Retrying download. | 2014-12-16 03:21:39 *
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201503-CME | 2014-12-16 03:21:40

upload image as example
Thanks in advance
imagees.jpg / V - Attached On 2014-12-16 08:34:04 UTC - Size: 54.1 KB - 336 views
[2014-12-16 09:59:29]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 41:
https://www.sierrachart.com/index.php?page=doc/helpdetails41.html

Also, this chart image does not meet our requirements. They are specified here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account