Support Board
Date/Time: Wed, 30 Oct 2024 22:56:20 +0000
FOOTPRINT ONLY SHOWING ZERO'S
View Count: 2371
| [2013-05-20 15:37:42] |
| User57124 - Posts: 48 |
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today I paid for Sierra chart prior I was running a free version(software V976)... Only my first bar footprint after paying and restarting is showing volume numbers all prior is showing zero's ??? what do I need to change so prior history volume will plot in footprints looking left on my screen thx in advance Date Time Of Last Edit: 2013-05-20 15:38:44
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| [2013-05-20 16:48:17] |
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Please follow the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-23 21:16:25
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| [2013-10-23 20:57:05] |
| User99360 - Posts: 5 |
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Hi, i have a similar problem. I am using the Numbers Bars Study and the trial Version of serria chart. my Charts on ES, DAX etc are also showing zeros. The AUDCHF chart is display correctly. If I use only Volume it does work. If I switch die Bid Vol x Ask Vol I get the zeros Thanks Best Regards Andi |
| [2013-10-23 23:35:54] |
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This is explained at the bottom of this page here: https://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php#HistoricalBidAskVolume It has to do with the historical data from the service being used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-24 08:05:11] |
| User99360 - Posts: 5 |
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Hi, I red that topic, biut I still get it not to work. I tried it wirth the SC Historical Intraday Futures Data and the SC Historical data feed. I also loaded new with "Edit Downlaod Data" but I still see the zeros Thanks Best Regards |
| [2013-10-24 09:43:39] |
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Use the service named "SC Historical Intraday Futures Data". After switching to that service you need to re-download the data for the symbol with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-24 15:40:18] |
| User99360 - Posts: 5 |
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Hi, I tried the "SC Historical Intraday Futures Data" data feed. After I performed the "Edit >> Delete All Data and Download" I just see a black window in the Chart. Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES#.scid | 2013-10-24 15:38:17 HD Request # 12 - Downloading Intraday chart data for ES# to the file ES#.scid. Service: scsrv | 2013-10-24 15:38:18 HD Request # 12 - Using server: ds4.sierracharts.com port 10049 | 2013-10-24 15:38:18 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-10-24 15:38:18 The network socket is connected. | 2013-10-24 15:38:18 HD Request # 12 - Requesting up to 7 days of Intraday data. | 2013-10-24 15:38:18 HD Request # 12 - Decompressing data. | 2013-10-24 15:38:18 Socket closed. No error. | 2013-10-24 15:38:18 HD Request # 12 - Server does not have data for the symbol ES# | 2013-10-24 15:38:18 HD Request # 12 - Received 0 records and wrote 0 records for ES# | 2013-10-24 15:38:18 HD Request # 12 - Intraday download COMPLETE for ES# | 2013-10-24 15:38:18 Real-time intraday chart data file updates started for ES# | 2013-10-24 15:38:18 |
| [2013-10-24 16:08:59] |
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You will need to change the symbol to ESZ3, please follow the instructions here: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support |
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