Support Board
Date/Time: Wed, 05 Feb 2025 12:45:34 +0000
not receiving historical data
View Count: 979
| [2014-12-04 14:56:48] |
| User692964 - Posts: 17 |
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I have stopped receiving historical data. I was working until yesterday. I am using Sierra/Rithmic/Optimus.
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| [2014-12-04 15:02:51] |
| User692964 - Posts: 17 |
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Software version: 1202 | 2014-12-04 06:50:16 Usage end date: 2015-11-08 | 2014-12-04 06:50:16 Enabled for: Advanced Features. | 2014-12-04 06:50:16 Enabled for: Advanced Features 2. | 2014-12-04 06:50:16 Enabled for: Sierra Chart Historical Data Service. | 2014-12-04 06:50:16 Allow Support for Sierra Chart Data Feeds is disabled. | 2014-12-04 06:50:16 Active service: Rithmic Trading | 2014-12-04 06:50:16 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-12-04 06:50:16 2014-12-04 06:50:16 Local computer clock time | 2014-12-04 06:50:16 2014-12-04 14:50:16 GMT time | 2014-12-04 06:50:16 2014-12-04 06:50:16 Time zone adjusted time | 2014-12-04 06:50:16 Time difference to server time: 7 seconds. | 2014-12-04 06:50:16 Program path: C:\SierraChart\ | 2014-12-04 06:50:16 Data Files path: C:\SierraChart\Data\ | 2014-12-04 06:50:16 OS Version Number: 6.1 | 2014-12-04 06:50:16 Locale Information: English_United States.1252 | 2014-12-04 06:50:16 Checking for new symbol settings for rim | 2014-12-04 06:50:16 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-12-04 06:50:16 HTTP connection to www.sierrachart.com:80 (812) | Connected. | 2014-12-04 06:50:17 Symbol settings are up-to-date for rim | 2014-12-04 06:50:17 Rithmic Trading | Port for executable: 49699 | 2014-12-04 06:50:21 Listening socket (772), port 49699 | Closed. | 2014-12-04 06:50:21 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-12-04 06:50:21 HTTP connection to www.sierrachart.com:80 (812) | Closed. No error. | 2014-12-04 06:50:22 HTTP connection to www.sierrachart.com:80 (812) | Shutdown and closed. | 2014-12-04 06:50:22 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49699 | 2014-12-04 06:50:23 Socket (1108) | Connected. | 2014-12-04 06:50:24 Rithmic Trading | Connected to server. | 2014-12-04 06:50:24 Rithmic Trading | Sending logon request message. | 2014-12-04 06:50:24 Rithmic Trading | Starting the connection process to data and trading service. | 2014-12-04 06:50:24 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2014-12-04 06:50:24 Rithmic Trading | Connecting to Rithmic 01 US server. | 2014-12-04 06:50:24 Rithmic Trading | Server Alert: Market Data Connection Opened | 2014-12-04 06:50:25 Rithmic Trading | Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:25 Rithmic Trading | Server Alert: Trading System Connection Opened | 2014-12-04 06:50:26 Rithmic Trading | Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:26 Rithmic Trading | Server Alert: PnL Connection Opened | 2014-12-04 06:50:26 Rithmic Trading | Server Alert: PnL Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:26 Rithmic Trading | Server Alert: Intraday History Connection Opened | 2014-12-04 06:50:27 Rithmic Trading | Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2014-12-04 06:50:27 Rithmic Trading | Server Info - Server Name: SC DTC Bridge. | 2014-12-04 06:50:28 Rithmic Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-12-04 06:50:28 Rithmic Trading | Successfully connected. IB='OptimusFutures'. | 2014-12-04 06:50:28 Rithmic Trading | Trading is supported. | 2014-12-04 06:50:28 Rithmic Trading | Order cancel and replace is supported. | 2014-12-04 06:50:28 Rithmic Trading | OCO Orders supported. | 2014-12-04 06:50:28 Rithmic Trading | Requesting Trade Positions data. | 2014-12-04 06:50:33 Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:50:34 Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:50:34 ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:50:34 ESZ4-CME | 2014-12-04 06:50:34 Date rule based rollover from NQZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:50:34 Checking Intraday data file for symbol NQZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:50:34 NQZ4-CME [C] 1 Min #2 | Symbols used for continuous contract chart: | 2014-12-04 06:50:34 NQZ4-CME | 2014-12-04 06:50:34 Rithmic Trading | Starting real-time market data updates for: ESZ4-CME. ID: 1 | 2014-12-04 06:50:34 Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:50:34 HD Request # 2 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:50:34 HD Request # 2 | Download start Date-Time: 2014-12-04 06:47:29.0 | 2014-12-04 06:50:34 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:50:34 SC Market Stats | Starting real-time market data updates for: TICK-NYSE. ID: 2 | 2014-12-04 06:50:34 SC Market Stats | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-12-04 06:50:34 Intraday data recording state for symbol TICK-NYSE is set to pending. | 2014-12-04 06:50:34 SC Market Stats | Starting real-time market data updates for: ADR-NYSE. ID: 3 | 2014-12-04 06:50:34 Intraday data recording state for symbol ADR-NYSE is set to pending. | 2014-12-04 06:50:34 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:50:35 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:50:35 Socket (892) | Connected. | 2014-12-04 06:50:35 HD Request # 2 | Sending historical data logon request message. | 2014-12-04 06:50:35 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 Socket (1636) | Connected. | 2014-12-04 06:50:35 SC Market Stats | Connected to server. | 2014-12-04 06:50:35 SC Market Stats | Sending logon request message. | 2014-12-04 06:50:35 Rithmic Trading | Starting real-time market data updates for: NQZ4-CME. ID: 4 | 2014-12-04 06:50:35 Intraday data recording state for symbol NQZ4-CME is set to pending. | 2014-12-04 06:50:35 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:29. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:50:35 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 Socket (892) | Shutdown and closed. | 2014-12-04 06:50:35 The network socket for historical data has been closed. | 2014-12-04 06:50:35 Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:35 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESZ4-CME | 2014-12-04 06:50:35 HD Request # 2 | Receiving Intraday data for ESZ4-CME starting at 2014-12-04 06:50:41 | 2014-12-04 06:50:35 HD Request # 2 | Timestamp of first Intraday data file record written: 2014-12-04 06:50:41 | 2014-12-04 06:50:35 Added 52 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:50:35 HD Request # 2 | Intraday download COMPLETE for ESZ4-CME. Completion time: 1s. Unique request ID: 1 | 2014-12-04 06:50:35 Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:50:35 HD Request # 3 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2014-12-04 06:50:35 HD Request # 3 | Download start Date-Time: 2014-12-04 06:47:30.0 | 2014-12-04 06:50:35 HD Request # 3 | Using server: ds3.sierracharts.com port 10149 | 2014-12-04 06:50:35 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-12-04 06:50:35 Socket (892) | Connected. | 2014-12-04 06:50:35 HD Request # 3 | Sending historical data logon request message. | 2014-12-04 06:50:35 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:35 SC Market Stats | Server Info - Server Name: . | 2014-12-04 06:50:36 SC Market Stats | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-12-04 06:50:36 SC Market Stats | Successfully connected. | 2014-12-04 06:50:36 SC Market Stats | Restarting real-time data updates for symbol: ADR-NYSE | 2014-12-04 06:50:36 SC Market Stats | Restarting real-time data updates for symbol: TICK-NYSE | 2014-12-04 06:50:36 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:36 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:36 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:30. Record interval: 1. Symbol: TICK-NYSE | 2014-12-04 06:50:36 HD Request # 3 | Decompressing data. | 2014-12-04 06:50:36 HD Request # 3 | Receiving Intraday data for TICK-NYSE starting at 2014-12-04 06:47:30 | 2014-12-04 06:50:36 HD Request # 3 | Timestamp of first Intraday data file record written: 2014-12-04 06:47:30 | 2014-12-04 06:50:36 Socket (892) | Shutdown and closed. | 2014-12-04 06:50:36 The network socket for historical data has been closed. | 2014-12-04 06:50:36 HD Request # 3 | Received 193 records from 2014-12-04 06:47:30 to 2014-12-04 06:50:42 (3.2 minutes) and wrote 193 records for TICK-NYSE | 2014-12-04 06:50:36 HD Request # 3 | Intraday download COMPLETE for TICK-NYSE. Completion time: 1s. Unique request ID: 2 | 2014-12-04 06:50:36 Real-time Intraday chart data file updates started for TICK-NYSE | 2014-12-04 06:50:36 HD Request # 4 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2014-12-04 06:50:36 HD Request # 4 | Download start Date-Time: 2014-12-04 06:47:30.0 | 2014-12-04 06:50:36 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:50:36 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:50:36 Socket (772) | Connected. | 2014-12-04 06:50:36 HD Request # 4 | Sending historical data logon request message. | 2014-12-04 06:50:36 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:30. Record interval: 1. Symbol: ADR-NYSE | 2014-12-04 06:50:36 HD Request # 4 | Decompressing data. | 2014-12-04 06:50:36 HD Request # 4 | Receiving Intraday data for ADR-NYSE starting at 2014-12-04 06:47:30 | 2014-12-04 06:50:36 HD Request # 4 | Timestamp of first Intraday data file record written: 2014-12-04 06:47:30 | 2014-12-04 06:50:36 Socket (772) | Shutdown and closed. | 2014-12-04 06:50:36 The network socket for historical data has been closed. | 2014-12-04 06:50:36 HD Request # 4 | Received 193 records from 2014-12-04 06:47:30 to 2014-12-04 06:50:42 (3.2 minutes) and wrote 193 records for ADR-NYSE | 2014-12-04 06:50:36 HD Request # 4 | Intraday download COMPLETE for ADR-NYSE. Completion time: 0s. Unique request ID: 3 | 2014-12-04 06:50:36 Real-time Intraday chart data file updates started for ADR-NYSE | 2014-12-04 06:50:36 HD Request # 5 | Downloading Intraday chart data for NQZ4-CME to the file NQZ4-CME.scid. Service: rim | 2014-12-04 06:50:36 HD Request # 5 | Download start Date-Time: 2014-12-04 06:47:29.0 | 2014-12-04 06:50:36 HD Request # 5 | Using server: ds5.sierracharts.com port 10149 | 2014-12-04 06:50:36 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:50:36 Socket (892) | Connected. | 2014-12-04 06:50:36 HD Request # 5 | Sending historical data logon request message. | 2014-12-04 06:50:36 Chart #3 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Chart #3 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:37 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2014-12-04 06:47:29. Record interval: 1. Symbol: NQZ4-CME | 2014-12-04 06:50:37 Socket (892) | Shutdown and closed. | 2014-12-04 06:50:37 The network socket for historical data has been closed. | 2014-12-04 06:50:37 Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:37 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQZ4-CME | 2014-12-04 06:50:37 HD Request # 5 | Receiving Intraday data for NQZ4-CME starting at 2014-12-04 06:50:42 | 2014-12-04 06:50:37 HD Request # 5 | Timestamp of first Intraday data file record written: 2014-12-04 06:50:42 | 2014-12-04 06:50:37 Added 14 Time and Sales records to Intraday data file for NQZ4-CME after download. | 2014-12-04 06:50:37 HD Request # 5 | Intraday download COMPLETE for NQZ4-CME. Completion time: 0s. Unique request ID: 4 | 2014-12-04 06:50:37 Real-time Intraday chart data file updates started for NQZ4-CME | 2014-12-04 06:50:37 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:50:37 Circular chart reference detected. Charts: 2, 1. Chartbook: Chartbook1.cht. | 2014-12-04 06:50:38 Requesting market depth updates for: NQZ4-CME if supported. | 2014-12-04 06:50:38 Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:51:06 Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:51:06 Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:51:06 Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:51:06 ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:51:06 ESZ4-CME | 2014-12-04 06:51:06 HD Request # 6 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:51:06 HD Request # 6 | Download start Date-Time: 2014-12-03 13:06:59.0 | 2014-12-04 06:51:07 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2014-12-04 06:51:07 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-12-04 06:51:07 Socket (1620) | Connected. | 2014-12-04 06:51:07 HD Request # 6 | Sending historical data logon request message. | 2014-12-04 06:51:07 HD Request # 6 | Requesting Intraday data. Start Date-Time: 2014-12-03 13:06:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:51:07 HD Request # 6 | Decompressing data. | 2014-12-04 06:51:07 HD Request # 6 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 13:06:59 | 2014-12-04 06:51:07 HD Request # 6 | Timestamp of first Intraday data file record written: 2014-12-03 13:06:59 | 2014-12-04 06:51:07 Socket (1620) | Shutdown and closed. | 2014-12-04 06:51:07 The network socket for historical data has been closed. | 2014-12-04 06:51:07 HD Request # 6 | Received 355 records from 2014-12-03 13:06:59 to 2014-12-03 13:14:59 (8.0 minutes) and wrote 355 records for ESZ4-CME | 2014-12-04 06:51:07 Added 636 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:51:07 HD Request # 6 | Intraday download COMPLETE for ESZ4-CME. Completion time: 0s. Unique request ID: 5 | 2014-12-04 06:51:07 Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:51:07 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:51:07 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:51:07 Current selected Data/Trading service: Rithmic Trading | 2014-12-04 06:52:29 Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:52:38 Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:52:38 Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:52:38 Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:52:38 ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:52:38 ESZ4-CME | 2014-12-04 06:52:38 HD Request # 7 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:52:38 HD Request # 7 | Download start Date-Time: 2014-12-03 12:36:59.0 | 2014-12-04 06:52:38 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2014-12-04 06:52:38 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-12-04 06:52:38 Socket (1644) | Connected. | 2014-12-04 06:52:38 HD Request # 7 | Sending historical data logon request message. | 2014-12-04 06:52:38 HD Request # 7 | Requesting Intraday data. Start Date-Time: 2014-12-03 12:36:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:52:38 HD Request # 7 | Decompressing data. | 2014-12-04 06:52:38 HD Request # 7 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 12:36:59 | 2014-12-04 06:52:38 HD Request # 7 | Timestamp of first Intraday data file record written: 2014-12-03 12:36:59 | 2014-12-04 06:52:38 Socket (1644) | Shutdown and closed. | 2014-12-04 06:52:38 The network socket for historical data has been closed. | 2014-12-04 06:52:38 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38 HD Request # 7 | Received 1891 records from 2014-12-03 12:36:59 to 2014-12-03 13:30:00 (53.0 minutes) and wrote 1891 records for ESZ4-CME | 2014-12-04 06:52:38 Added 340 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:52:38 HD Request # 7 | Intraday download COMPLETE for ESZ4-CME. Completion time: 0s. Unique request ID: 6 | 2014-12-04 06:52:38 Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:52:38 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:52:38 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:52:38 Intraday data recording state for symbol ESZ4-CME is set to pending. | 2014-12-04 06:59:54 Reloading all charts with filename: ESZ4-CME.scid | 2014-12-04 06:59:54 Date rule based rollover from ESZ4-CME to next contract occurs at 2014-12-11. | 2014-12-04 06:59:54 Checking Intraday data file for symbol ESZ4-CME for the date range from 2014-09-11 to 0. | 2014-12-04 06:59:54 ESZ4-CME [C] 1 Min #1 | Symbols used for continuous contract chart: | 2014-12-04 06:59:54 ESZ4-CME | 2014-12-04 06:59:54 HD Request # 8 | Downloading Intraday chart data for ESZ4-CME to the file ESZ4-CME.scid. Service: rim | 2014-12-04 06:59:54 HD Request # 8 | Download start Date-Time: 2014-12-03 12:37:59.0 | 2014-12-04 06:59:54 HD Request # 8 | Using server: ds5.sierracharts.com port 10149 | 2014-12-04 06:59:54 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-12-04 06:59:54 Socket (1608) | Connected. | 2014-12-04 06:59:54 HD Request # 8 | Sending historical data logon request message. | 2014-12-04 06:59:54 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-12-03 12:37:59. Record interval: 1. Symbol: ESZ4-CME | 2014-12-04 06:59:54 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54 HD Request # 8 | Decompressing data. | 2014-12-04 06:59:54 HD Request # 8 | Receiving Intraday data for ESZ4-CME starting at 2014-12-03 12:38:00 | 2014-12-04 06:59:54 HD Request # 8 | Timestamp of first Intraday data file record written: 2014-12-03 12:38:00 | 2014-12-04 06:59:54 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:59:54 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:59:55 Socket (1608) | Shutdown and closed. | 2014-12-04 06:59:55 The network socket for historical data has been closed. | 2014-12-04 06:59:55 HD Request # 8 | Received 1852 records from 2014-12-03 12:38:00 to 2014-12-03 13:30:00 (52.0 minutes) and wrote 1852 records for ESZ4-CME | 2014-12-04 06:59:55 Added 655 Time and Sales records to Intraday data file for ESZ4-CME after download. | 2014-12-04 06:59:55 HD Request # 8 | Intraday download COMPLETE for ESZ4-CME. Completion time: 1s. Unique request ID: 7 | 2014-12-04 06:59:55 Real-time Intraday chart data file updates started for ESZ4-CME | 2014-12-04 06:59:55 Chart #1 has tagged chart #2 for full recalculation. Chartbook: Chartbook1.cht | 2014-12-04 06:59:55 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Chartbook1.cht | 2014-12-04 06:59:55 Circular chart reference detected. Charts: 1, 2. Chartbook: Chartbook1.cht. | 2014-12-04 06:59:55 |
| [2014-12-04 18:04:14] |
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This problem is now solved. Refer to these instructions to re-download the data: http://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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