Support Board
Date/Time: Sun, 22 Dec 2024 10:59:09 +0000
Sierra Chart Settings and Data From Existing Installation to New computer
View Count: 1641
| [2014-12-03 08:03:52] |
| User28973 - Posts: 8 |
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I did everything according to the instructions from the topic. I switch from one computer that has XP on another computer that has win7,, I moved all the DATA folder and everything else. markers on my new comp. all Chartbook but not opening ... and also study cllct'm not registering on the new computer. whether the problem may transfer from xp to windows 7, may have different data? thank you |
| [2014-12-03 08:32:33] |
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Carefully again follow through the step-by-step instructions in help topic 15: http://www.sierrachart.com/index.php?page=doc/helpdetails15.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-12-03 09:02:00] |
| User28973 - Posts: 8 |
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do not work well chart, for example dax. picture attached |
daaaa.png| [2014-12-03 09:04:52] |
| User28973 - Posts: 8 |
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all I switched to a new comp. except scid file. Chartbook not one of them is going to otvori..a displays them on the platform .. most of the chart that I put on the new does not work well,, this as dax ... error DOM and chart freezes |
| [2014-12-09 16:25:01] |
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What exactly do you mean by "chart freezes"? Is the user interface frozen or does a chart not update? What is the "error DOM"? In this kind of circumstance, we recommend that you start with a new installation Sierra Chart and do not copy over any files from an existing installation. At this point, select File >> Close All Chartbooks and open new charts through File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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