Support Board
Date/Time: Sun, 22 Dec 2024 05:42:36 +0000
XAUUSD
View Count: 1557
| [2014-11-21 06:42:48] |
| stephensmart - Posts: 51 |
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xauusd data feed from SC is delayed and not updating this morning, started about 15min ago.
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| [2014-11-21 08:14:15] |
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We are not observing a problem with this. Do you still notice the symbol not updating for you? Maybe you have set the error filter settings too tight. Check the Window >> Show/Hide Message Log to make sure that the data is not getting filtered. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-21 08:26:24] |
| stephensmart - Posts: 51 |
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where do i go to see if the data is being filtered, i cant see any reported error regarding that on the message log.I haven't tinkered with any filter settings, left application standard.
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| [2014-11-21 09:09:12] |
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Definitely the SC Forex data feed is working properly across all of our servers. Therefore, refer to help topic 3 in regards to this issue: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html If you see nothing obvious in the Message Log it means the data is not getting filtered. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-21 09:18:06] |
| stephensmart - Posts: 51 |
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all seems fine my side now, it was just delayed over that 15min period, thanks.
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