Support Board
Date/Time: Sun, 22 Dec 2024 05:43:43 +0000
Can't connect to IB TWS Latest 9472 (Nov 12 2014) from SierraChart 1212
View Count: 1376
| [2014-11-16 06:08:30] |
| Nazar - Posts: 6 |
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Hi, I've upgraded TWS to version Latest 9472 (Nov 12 2014) and SierraChart to version 1212. It seems that SierraChart can't connect to IB due to too old API version - I had to upgrade my own proprietary clients to newer API ActiveX. The only meaningful message I see in the SierraChart log is "Sending client version 62", then it fails due to timeout waiting on response from TWS. Unfortunately, I can't provide more details to you as I had to revert back to the previous release of TWS as I need to trade on Monday :-) Date Time Of Last Edit: 2014-11-16 06:09:27
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| [2014-11-16 21:52:44] |
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Currently we are running the desktop version of 947.2 and we are able to successfully connect: Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-11-16 16:49:47
Socket (1628) | Receive buffer size: 524288 | 2014-11-16 16:49:47 Socket (1628) | Send buffer size: 32768 | 2014-11-16 16:49:47 Socket (1628) | Connected. | 2014-11-16 16:49:47 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-11-16 16:49:47 Interactive Brokers | TWS server version: 75 | 2014-11-16 16:49:47 Interactive Brokers | Connected. Waiting for account information. | 2014-11-16 16:49:47 IB Account information received. | 2014-11-16 16:49:47 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2014-11-16 16:49:47 Interactive Brokers | Connected to Demo or Simulated account. | 2014-11-16 16:49:47 Make sure you acknowledged the dialog that TWS displays to accept an incoming connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-17 07:11:08] |
| Nazar - Posts: 6 |
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Thank you for following-up. You are right, the issue is unrelated to SierraChart. For some reason, my TWS stops accepting incoming connections from remote clients (I'm running TWS and SierraCharts on different workstations) after some time - it seems to be a problem of 9472.
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