Support Board
Date/Time: Fri, 22 Nov 2024 18:23:01 +0000
IQ Feed, Level II needed?
View Count: 2121
| [2013-05-16 11:42:55] |
| RPinCAR - Posts: 27 |
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I get the delayed data on SP# or SPM13 symbols like I always have. But now, after v. 972, I also get this message log: IQFeed: Level 2 error: Account not authorized for Level II | 2013-05-16 07:38:29,[/i] looping for that chart when I delete and refresh data. Is this a problem? |
| [2013-05-16 16:42:33] |
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IQ Feed has said this problem will be resolved in their next client software version. Hopefully they will get this done soon. For now, we will put in a temporary patch, that when this messages occurs, we will disconnect from the level 2 port. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-16 16:43:01
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| [2013-05-16 18:05:19] |
| RPinCAR - Posts: 27 |
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They just had a new release. So I won't hold my breath, but really appreciate your involvement. Thanks
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| [2013-05-17 16:12:28] |
| Dennis B. - Posts: 272 |
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IQ says the issue will be resolved in version 5.1 No date set for release yet. They're usually pretty slow on upgrades.
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| [2013-05-17 16:18:42] |
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Please update to the latest Sierra Chart release by selecting Help >> Download Prerelease. When this message is received, we disconnect from the level 2 port so it should not occur again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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