Support Board
Date/Time: Mon, 25 Nov 2024 11:30:15 +0000
possible corrupted chartbook files
View Count: 1686
| [2013-05-13 14:29:38] |
| wray - Posts: 12 |
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i've lost most of my established chartbooks. all else seems ok; i just get 'this chartbook is not a valid chartbook file' only seems to be on my most recently saved and used chartbooks. any way to recoup these? when i shutdown last i saved as i normally do but this happened when i reloaded the next day. ' |
| [2013-05-13 14:35:59] |
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You can access backup Chartbooks by following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook Also are you running any kind of antivirus software on your system? If so which one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-13 14:38:04
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| [2013-05-13 14:56:42] |
| wray - Posts: 12 |
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yes running avast and zonealarm, spybot malware; but have been running these for quite some time, with no previous probs.
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