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Date/Time: Wed, 27 Nov 2024 23:27:26 +0000



NQ and ES charts are not updating

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[2014-10-06 15:07:25]
User60891 - Posts: 7
Hello, my NQ and ES charts are not real-time updating (zeros in Quoteboard. I tried all steps here, but it did not helped. http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4
What should i do?
[2014-10-06 16:42:21]
Sierra Chart Engineering - Posts: 104368
Most likely this is going to be a problem with your Trading Service account and you will need to ask your trading service about this.

Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-06 16:42:47
[2014-10-07 15:01:33]
User60891 - Posts: 7
I've solved the problem, thank you for your answer

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