Support Board
Date/Time: Wed, 27 Nov 2024 22:47:11 +0000
Chart Download
View Count: 1181
| [2014-10-06 13:51:43] |
| tellerbe - Posts: 109 |
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I get "Login failed" message when I try to download charts. Will try to send message log. I have rebooted he computer several times. T. Ellerbee |
| [2014-10-06 16:03:01] |
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You are running a very old version of Sierra Chart and need to update. To do so select Help >> Download Current Version. For more information refer to the documentation here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support Date Time Of Last Edit: 2014-10-06 16:03:34
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| [2014-10-06 19:57:20] |
| tellerbe - Posts: 109 |
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Downloaded current charts. Still cannot login. See current message. Trade Activity Log file read result: 1 records inserted. 0 records filtered. | 2014-10-06 15:50:46 Trade Activity Log file date-time limits: Sim record date-time limit is 2014-10-01 00:00:00. Non-sim record date-time limit is 2014-09-06 00:00:00. Non-sim fill record date-time limit is 2014-07-08 00:00:00. | 2014-10-06 15:50:46 TransAct Trading | Request To Bypass Order Placement Has Been Received. | 2014-10-06 15:50:53 TransAct Trading | You Are Connecting To A Live Price Server | 2014-10-06 15:50:53 * TransAct Trading | Unknown Error Code: 60 | 2014-10-06 15:50:54 * TransAct Trading | Connection Lost To Transact Price Server. | 2014-10-06 15:50:54 * |
| [2014-10-07 03:39:22] |
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Could you please contact TransAct support: http://www.transactfutures.com/ContactUs.htm And let them know you are getting this error message: TransAct Trading | Unknown Error Code: 60 | 2014-10-06 15:50:54 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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