Support Board
Date/Time: Wed, 27 Nov 2024 22:35:16 +0000
futue nzd
View Count: 970
[2014-10-02 08:35:53] |
TheFibber - Posts: 83 |
hi. i've got a problem with IB and the download-update of the future nzd-201412-globex. the last update was the 29Th of september. the message log doesn't tell me nothing about it exept when i force a 'delete and download' telling me : NZD-201412-GLOBEX [CBV] 1 Day #2 | Cannot delete and re-download Intraday data during an existing historical data download for the symbol. | 2014-10-02 04:34:47 * but no more...i have all the other globex futures that are ok...only this. |
[2014-10-02 11:06:57] |
TheFibber - Posts: 83 |
ok. thanks. it's working
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[2014-10-03 06:33:55] |
TheFibber - Posts: 83 |
there is the same problem of the other last days....nzd-201412-globex with IB is non updating
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[2014-10-04 01:52:39] |
Sierra Chart Engineering - Posts: 104368 |
At the time you are having a problem restart Sierra Chart and post a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-10-07 09:07:42] |
TheFibber - Posts: 83 |
i sent you the log ....it is very strange...yesterday nzd was updated but today not again!
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[2014-10-07 09:42:10] |
Sierra Chart Engineering - Posts: 104368 |
What is exactly the problem that you are having? Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-10-07 10:10:42] |
TheFibber - Posts: 83 |
for a lot of days the download-update of the future nzd-201412-globex didn't go...yesterday yes...today not again...i use Interactive brokers...i sent this morning the log from the chart...i send it again from here here the image http://www.sierrachart.com/image.php?l=1412676600136.png here the log (message log removed) Date Time Of Last Edit: 2014-10-07 15:51:19
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[2014-10-07 15:51:31] |
Sierra Chart Engineering - Posts: 104368 |
Refer to help topic 7 here: http://www.sierrachart.com/index.php?page=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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