Support Board
Date/Time: Wed, 08 Apr 2026 00:42:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
URGENT – Live Data Not Working, Only Delayed Data Showing
stephen2026 |
2026-04-02 14:26:45
John - SC Support LPN LP |
2 | 92 |
|
No real time data
User284484 |
2026-04-02 14:24:38
User284484 LPN LP |
2 | 85 |
|
I cant log in to rithmic
User849502 |
2026-04-02 14:23:17
John - SC Support LPN LP |
2 | 66 |
|
request for information
User736601 |
2026-04-02 14:09:47
John - SC Support LPN LP |
1 | 53 |
|
how to set the VP to tick-by-tick mode
sanwen2478 |
2026-04-02 14:05:14
John - SC Support LPN LP |
3 | 72 |
|
Incorrect CME Professional Classification
User296150 |
2026-04-02 14:00:40
John - SC Support LPN LP |
1 | 86 |
|
Exporting data tick by tick data to Excel
User665108 |
2026-04-02 13:58:38
John - SC Support LPN LP |
3 | 3162 |
|
No Live Data
levanchuong |
2026-04-02 13:45:08
levanchuong LPN LP |
7 | 161 |
|
Payment via PayPal completed but authorization still pending
User381072 |
2026-04-02 13:42:33
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Abnormal Bid/Ask Depth on FESB DOM and Low Quantities on FDXM DOM
tonygun29 |
2026-04-02 13:15:28
Sierra_Chart Engineering LPN LP |
4 | 96 |
|
[User Discussion] - A newly built custom Volume Profile study
User293951 |
2026-04-02 13:12:30
User293951 LPN LP |
0 | 58 |
|
Account incorrectly marked as Professional – need Non-Professional status
AlgoAlpha_1 |
2026-04-02 12:47:22
SC Support LPN LP |
4 | 79 |
|
charts wont download except a specific period
User849502 |
2026-04-02 12:46:01
Sierra_Chart Engineering LPN LP |
1 | 47 |
|
Exchanges cannot be activated. Account is expired.
User85195 |
2026-04-02 12:27:36
Sierra_Chart Engineering LPN LP |
2 | 67 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-04-02 06:12:22
TonyCipriani LPN LP |
15 | 1751 |
|
Use Sierra Chart Instance Username And Password
User512353 |
2026-04-02 01:35:44
Sierra_Chart Engineering LPN LP |
3 | 80 |
|
Move to Breakeven Stop Not Working As Expected For Multiple Contracts
em |
2026-04-02 00:08:23
em LPN LP |
4 | 81 |
|
Bitte um Hilfe
eli733 |
2026-04-01 21:42:43
John - SC Support LPN LP |
3 | 59 |
|
[User Discussion] - VIX1D
User874465 |
2026-04-01 21:30:26
John - SC Support LPN LP |
1 | 48 |
|
DOM Chart Configuration (Merging Bid/Ask and Adju
User356081 |
2026-04-01 21:11:44
John - SC Support LPN LP |
1 | 56 |
|
always display pnl
User294953 |
2026-04-01 21:02:21
Sierra_Chart Engineering LPN LP |
1 | 69 |
|
Windows error code 10061
User251805 |
2026-04-01 19:26:05
John - SC Support LPN LP |
1 | 46 |
|
Feature Request: Drawing Groups / Layers for Toggle Visibility
User115528 |
2026-04-01 19:14:21
John - SC Support LPN LP |
1 | 60 |
|
Connecting AMP and Sierra
User713853 |
2026-04-01 18:58:33
John - SC Support LPN LP |
1 | 84 |
|
Dom VBP not loading correctly
ldepadey |
2026-04-01 18:51:44
John - SC Support LPN LP |
8 | 106 |
|
Sim trading disabled after 2/25/2026
User61168 |
2026-04-01 18:49:35
John - SC Support LPN LP |
19 | 686 |
|
Text Color Setting for Drawings [Feature Request]
Deenius |
2026-04-01 18:43:26
John - SC Support LPN LP |
1 | 60 |
|
connection error
Nerijus |
2026-04-01 18:42:25
John - SC Support LPN LP |
3 | 57 |
|
Squeeze indicator 2
User855240 |
2026-04-01 18:40:52
John - SC Support LPN LP |
5 | 127 |
|
Questions on Historical Data Analysis
mmic042 |
2026-04-01 18:18:58
John - SC Support LPN LP |
1 | 58 |
|
ACSIL Market Depth Settings for the Chart
QnReally |
2026-04-01 18:15:22
User582707 LPN LP |
6 | 1539 |
|
Question About Qualifying Accounts for CME Non-Professional Denali Data Authorization
User634912 |
2026-04-01 17:51:29
John - SC Support LPN LP |
1 | 182 |
|
Not able to click BUY/SELL on execution window
User558370 |
2026-04-01 17:29:13
John - SC Support LPN LP |
1 | 41 |
|
pkg needed for delta studies
User449884 |
2026-04-01 16:45:33
John - SC Support LPN LP |
1 | 44 |
|
OCO
User473031 |
2026-04-01 16:41:00
John - SC Support LPN LP |
10 | 99 |
|
Denali and Apex Confusions
User632064 |
2026-04-01 16:35:41
John - SC Support LPN LP |
3 | 121 |
|
Data Feed Disconnected
User773764 |
2026-04-01 16:01:32
John - SC Support LPN LP |
1 | 61 |
|
DOM VBP study overlap
ldepadey |
2026-04-01 15:29:08
John - SC Support LPN LP |
1 | 48 |
|
EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
User197029 |
2026-04-01 15:07:07
User197029 LPN LP |
26 | 546 |