Support Board
Date/Time: Sat, 23 Nov 2024 08:11:49 +0000
Cumulative Adjust Value doesnt work on market open
View Count: 63
| [2024-11-19 14:41:24] |
| BigBagel - Posts: 58 |
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For some reason the cumulative adjust value doesn't work on market open and it says "NaN", its like if I move it around to much with the cursor it goes blank. I have to delete the study and re-add for it to appear.
Date Time Of Last Edit: 2024-11-19 14:44:51
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| [2024-11-19 17:08:12] |
| John - SC Support - Posts: 36238 |
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Typically, when you see a "NaN" in the scale, you just need to reset the scales. Refer to the following: Chart Scale and Scale Adjusting: Resetting the Scale For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-20 14:53:36] |
| BigBagel - Posts: 58 |
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Hi, Ive attached a clip of the market opening and the study is disappearing, reading "NaN, and me resting the scale and nothing happens. I always have to delete the study and re add.
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Private File |
| [2024-11-20 17:05:45] |
| John - SC Support - Posts: 36238 |
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Please get us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart If there are any other charts for which there is a dependency, then also include those charts, so we can reproduce what you are seeing. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-20 17:21:55] |
| BigBagel - Posts: 58 |
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Here it is. I dont know if this could be a reason, but when I went to remove all studies besides the one with the issue, the one that has the issue was listed twice, but its not listed twice on my main chartbook
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Private File Attachment Deleted. |
| [2024-11-20 17:40:46] |
| John - SC Support - Posts: 36238 |
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We are not able to reproduce any issues with your chart. When the problem occurs, please look at the source chart for the study and see if that chart is showing anything odd (such as the same scale issue). If it is, then reset the scale in that source chart first and if it recovers properly then reset the scale (if needed) on the overlay (destination). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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