Support Board
Date/Time: Sat, 23 Nov 2024 23:10:45 +0000
Account Usage Time Update
View Count: 50
| [2024-11-06 18:15:01] |
| User782449 - Posts: 3 |
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I've been having issues with the charts again for several days... The candles on the Germany 30 are either incorrect or not visible at all. The candle pattern is very important to me for trading. AMP says I need to contact Sierra. Why does this keep happening? I keep getting error messages."2024-11-04 16:39:36.118 | Order Modification Error: Order modification not confirmed by user. Internal Order ID: 9813. Service Order ID: 945189883. Account: 187698
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| [2024-11-06 18:16:34] |
| John - SC Support - Posts: 36238 |
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We need to see an image of your chart to see what you are seeing. Please let us know why you believe the chart to be incorrect. Please follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) With regards to the error message of "Order Modification Error", it is stating that you did not confirm the order. If you have Confirmations enabled, then when you make a modification, it will ask you to confirm that modification. It looks like you are selecting the "No" option, so the order is not confirmed and is not being sent. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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