Support Board
Date/Time: Sat, 23 Nov 2024 09:10:13 +0000
Sierra chart and Tradingview candles & times does not match
View Count: 227
| [2024-08-28 20:20:34] |
| Nicho88 - Posts: 3 |
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Hello nice to meet you. Yes, the charts are (a) tradingview - FXCM Data, (b) Sierra Chart with FXCM too. Can you guide me to get a perfect match? Is there a solution you can show me? I'm pointing two problem: 1. I adjusted [use evening session] to [YES] & 11:00:00 to 09:00:00 Only this way i get a perfect match for time, is this correct way? 2. If both FXCM, but they still not match. u can see the attached "help2" I'm not saying Sierra chart is wrong. I'm asking for help hoping if you see a way to solve sierra chart & tradingview unmatch candles. Or maybe there's one factor we can understand so I can move forward slove this issue step by step. If u could look at the attached help2.png, you can see the candles does not match up. Is this a common issue or some direction you can point me to solving this issue i have? Really appreciate if you could help. |
help2.png| [2024-08-28 20:55:42] |
| John - SC Support - Posts: 36238 |
|
We can not help with comparisons to other systems. You would need to compare the data to what FXCM states is correct, and if we do not match up with FXCM, then we would need to know about it.
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| [2024-08-29 07:51:43] |
| ticinotrader - Posts: 391 |
|
@Nicho88 Try to configure the session settings using the following parameters: Set day session only (no evening session) with 17:00:00 start and 16:59:59 end time using New York/EST timezone. Load Sunday data should be enabled. Set TV to UTC-4 (exchange) as well. This is the same timezone and start/end time what the FXCM datafeed uses in Sierra (also the start/end time of the daily candles of the same datafeed - confirmed by SC team). 5pm NY/EST is the official start of Forex markets each Sunday and 5pm (4:59:59) NY/EST Friday evening is when FX trading stops everywhere, no matter what timezone some FX brokers use for their servers. These settings will result in the closest match, but somehow it will not be 100%. This problem (FXCM's data is not identical in TV and SC) is a well known issue that I struggle with as well. Even the daily candles do not match although they should (simple OHLCV data of the EOD feed). I even exported FXCM data from TV and loaded into SC to do side by side comparison and they looked different. I tried to figure out why this happens, and the only thing I found is that FXCM have multiple platforms aiming different customer base (retail + prime) and these platforms have different prices/conditions. I guess FXCM distributes different data (or differently) to different providers. If you check the feed on their prime platform, it matches 100% with the TV prices, but their retail platform's data is different. I guess SC team cannot do anything with this - it is just one feed of FXCM (probably the retail). There are also small gaps on the historical daily charts in SC between the previous day's close and the current day's open, although there should not be. In TV there are no gaps. Again, supposedly same (and simple) data with slightly different results - probably because distributed differently or from different sources. For the daily charts in TV, I found that the daily datafeed (based on look'n'feel), closest to what we have in SC is the one provided by Oanda... For my daily charts in TV, I use that. |
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