Support Board
Date/Time: Sat, 23 Nov 2024 12:40:38 +0000
Problem with number bars + question regarding Denali Feed
View Count: 112
| [2024-08-25 19:41:48] |
| User290546 - Posts: 3 |
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Hello SC-team, I have an issue with the number bars. When I add them as a studie, the whole chart is very slow. Zooming in is nearly impossible, as every bit of zooming in takes ages. When I remove the number bars and switch back to a normal candle stick chart, everything is smooth and zooming in and out works perfectly fine. Did you had this issue in the past already and may you tell me how to fix it? Furthermore I have a question regarding the Denali Exchange Data Feed. I want to use SC as an analysis tool mostly for Crypto, S&P 500 E-Mini future, Gold and maybe Forex. I still didn't understand if I need a Denali Exchange Data Feed subscription and if yes, which one. Can you please help me? Thank you in advance and best regards. |
| [2024-08-25 21:25:09] |
| Sierra_Chart Engineering - Posts: 17145 |
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Tell us the exact Symbol of the chart you are using the Numbers Bars study on.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-25 22:10:23] |
| User290546 - Posts: 3 |
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It is "BTCUSD_PERP_BINANCE"
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| [2024-08-26 00:45:11] |
| Sierra_Chart Engineering - Posts: 17145 |
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Therefore, refer to the information here to solve the problem: Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-26 06:46:19] |
| User290546 - Posts: 3 |
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This helped, thank you very much. Can you answer my question regarding the Denali Exchange Data Feed as well please or do you want me to open up a new entry in the support board? Thank you in advance. |
| [2024-08-26 18:56:57] |
| John - SC Support - Posts: 36238 |
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You state that you want data for "Crypto, S&P 500 E-Mini future, Gold and maybe Forex". Real-Time Crypto and FOREX data is available at no cost with any package and does not require any special setup. Just keep in mind that for Crypto, we have data for BITMEX, BINANCE, and BitFinex. For FOREX, our data is from FXCM. The "S&P 500 E-Mini Futures" is traded on the CME exchange of the CME Group. For this, you would need to use our Denali Exchange Data Feed and follow the Setup Instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Keep in mind that in order to get the data for the CME Group at the non-professional pricing, you need to have a live, funded, futures trading account. And you need to be able to connect your Sierra Chart account to that trading account at least once a month for verification. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges We are not sure what you are looking for in terms of "Gold". If this is the Gold Futures that are traded on the COMEX exchange of the CME Group, then the same information as above for the CME exchange applies. Otherwise, if you are wanting CFD data, then that is also available with any package at no cost, where this data also comes from FXCM. Also, in order to get data from our Denali Exchange Data Feed, you need to be on one of the "Integrated" packages. Refer to the following: Description of Service Packages and Pricing: Integrated Packages When you are ready to change to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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