Support Board
Date/Time: Sat, 23 Nov 2024 11:36:06 +0000
Trade Window for Charts displaying blank P/L and DPL
View Count: 120
| [2024-08-22 22:04:52] |
| User601016 - Posts: 14 |
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Hi How do I display correct values for P/L and DPL in Trade Window for Charts? Setup: SC version 51108 Multiple charts with same link and ALL are on the same Sim1 account Observation: For some charts the Trade Window for Charts is displaying blank P/L and DPL (incorrectly). Stays blank even when an order is placed/filled/flattened/cancelled etc. For ALL the charts the Trading DOM for Charts P/L and DPL is displaying Correctly. Trade activity log displays P/L and DPL correctly. Tried to fix problem by: de-linking/re-linking, on/off data service, closing trade window for chart and re-opening, closing chartbook, re-start SC, updated SC to version 51108. I was not able to fix the problem. Thank You! |
| [2024-08-23 21:51:21] |
| John - SC Support - Posts: 36238 |
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Refer to the following setting: Global Trade Settings Windows: Display Daily Profit/Loss On Chart/Trade DOM (Global Settings >> Chart Trade Settings >> General >> Other) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-24 00:55:37] |
| User601016 - Posts: 14 |
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Hi John Thanks for the response. The setting was set correctly(as you mentioned) when i put out the initial post but it did not fix the problem. Looks like some chart's Trade window P/L & DPL might have gotten corrupted some how. - Duplicating corrupted charts did not fix the problem. -I fixed the problem by deleting the corrupted charts and recreating those charts from scratch. Before deleting corrupted chart, I made a template which saved all the studies from corrupted charts. I then loaded the saved study into New chart, which made it a bit easier to create chart from scratch. |
 Screen Shot 2024-08-23 at 8.41.37 PM.jpg / V - Attached On 2024-08-24 00:41:59 UTC - Size: 126.41 KB - 30 views |
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