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Date/Time: Sat, 23 Nov 2024 12:48:29 +0000



away 6 weeks, not working now

View Count: 133

[2024-08-22 13:49:10]
RonW - Posts: 105
I have not used SC since mid July. When I logged on this morning I got "real time market data only supported with sierra chart data feed for symbol F.US.EPU24 ID 2"

But I checked my account and as I remembered, I have the Denali data feed activated.

Maybe you made a change while I was gone?

What do I need to do?
[2024-08-22 14:15:30]
SC Support - Posts: 1895
Hi Ron, please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

Then please re-connect to the Data Feed:
File Menu: Connect to Data Feed (File)

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