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Date/Time: Sat, 23 Nov 2024 12:30:09 +0000



Log in Issues

View Count: 80

[2024-08-20 19:31:33]
User730680 - Posts: 3
Hi,
I have been trying to log in today without success.
I have the icon on the laptop when I open it up, double click, and the small white window appears, I fill in the details which I am very certain are correct, but then get an error message saying account name or password incorrect.
I have changed the password 3 times already and am sticking to the last one to log in, but no luck.
Please advise.
Carole Burnes. UK.
[2024-08-20 20:05:11]
John - SC Support - Posts: 36238
We sent you an email on this recently.

But the fact that you are able to log into this support board and post tells us that you have the correct Account Name and Password. Make sure you are using the same Account Name and Password that you used to login to our website.
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