Support Board
Date/Time: Sat, 23 Nov 2024 11:40:27 +0000
Problems with "show order fill"
View Count: 123
| [2024-08-20 14:33:09] |
| CapionDk - Posts: 4 |
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Hi SC When my order gets filled or not, it normally shows under "show order fills" and gets reset when day is over. But now Sierra Chart thinks that I have kept the order over night at just wanted to get filled now. The problems i consistant and for 5 days now the problem is still there. Profit for the day in trading windows is also totally wrong because of that! It started on the 12/8 after the day there was problems with Rithmic connection. I tried to reinstall current version of SC but dident help...! BEst regards Danni |
 SC 20-08-2024.JPG / V - Attached On 2024-08-20 14:31:08 UTC - Size: 1015.92 KB - 38 views |
| [2024-08-20 17:06:02] |
| John - SC Support - Posts: 36238 |
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First, check with your broker and ensure that the order is not actually present in the market. If it is, then take the appropriate action through your broker. Then, refer to the following for how to resolve this: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-21 07:17:46] |
| CapionDk - Posts: 4 |
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Its not present! If you look at the picture you can see the Green fill-lines start from the day before. I dont have any orders overnight ever! Se the trade activity window i went short 20-08-2024 at 10:15:05 and sold short by pressing the "flatten" button at 10:15:25. But is figures like i just sold a buy order from the day before...!?!? Some thing is wrong at somehow messing up the fill lines...!! |
| [2024-08-21 18:37:19] |
| Sierra_Chart Engineering - Posts: 17145 |
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This is easily resolved by using these settings to set the Order Fills Start Date-Time: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Also check this setting: Chart Settings: Start Time for Trades List (Chart >> Chart Settings >> Trading menu) And refer to: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities (this has more information on the particular issue you are having) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-21 18:37:56
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