Support Board
Date/Time: Sat, 23 Nov 2024 11:43:05 +0000
stop loss and target profit for order allocated accounts not adjusting
View Count: 112
| [2024-08-20 07:34:04] |
| User488241 - Posts: 34 |
|
Hello, Not sure if this is a bug or if I have an incorrect setting. When I place a trade with use attached orders checked and proceed to adjust the stop loss/target profit manually it will only adjust it for the account listed in the attached trade window. If I place a trade without use attached orders checked (using the same attached trade window) and instead use attach orders by position or price by right clicking on the chart i am able to adjust the stop loss/target profit for all the enabled accounts. Could you let me know why it is behaving this way? Thank you! |
| [2024-08-20 15:33:42] |
| John - SC Support - Posts: 36238 |
|
We are not seeing any issue with modifying an attached order and having that modification reflected in other accounts setup with the Order Allocation to Trade Accounts. Please check your "Trade >> Trade Activity Log" and look at the "Orders" on the "Trade Activity" page. Look for the order of the modification of the working order and see if it shows an order for the main account as well as the other accounts. See if there is any note in the "OrderActionSource" that states why there may have been an issue modifying the other accounts. Also, check your "Trade >> Trade Service Log" and see if there is any information in there regarding an order modification rejection or something else along those lines. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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