Support Board
Date/Time: Sat, 23 Nov 2024 13:56:42 +0000
No Limit Order Data
View Count: 100
| [2024-08-14 06:36:52] |
| MacHarfie - Posts: 1 |
|
Hi, I renewed my subscription but for package 11 and I also have paid for CME live data feed however I am getting no limit order data in my chart like I used to. Do I need package 12 for the depth of market orders for S&P500 e-minis / micros? I do have a trial of package 12 just to see if it was that but it's still not there? I have rebuilt my machine I copied the chart templates but maybe I've forgot to set something up in the settings? |
 nolimitorder data.JPG / V - Attached On 2024-08-14 06:35:29 UTC - Size: 57.37 KB - 36 views Attachment Deleted. |
| [2024-08-14 14:02:39] |
| John - SC Support - Posts: 36238 |
|
The reason you are not seeing the Market Depth data is because you do not have an exchange active that includes the Market Depth data. Refer to the following for how to change exchange selections: Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections You do not need Package 12 for the Market Depth data. Package 12 gives you the ability to view the Market by Order data, which gives you a view of the individual orders that make up the Market Depth per price. Refer to the following for more on Market by Order: Market By Order Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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