Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 14:16:07 +0000



New Chartbook loading in blank

View Count: 139

[2024-08-13 06:53:55]
User821986 - Posts: 9
I recently added a new chartbook but when I try to open it, it loads in blank.

https://www.sierrachart.com/image.php?Image=1723531923764.png

https://www.sierrachart.com/image.php?Image=1723532024848.png
[2024-08-13 13:24:00]
BillsSBC - Posts: 38
Try:
Edit - Translate Symbols to Current Service

If you pulled the chartbook from someone else, they are likely using different service settings.
[2024-08-14 13:04:09]
Sierra_Chart Engineering - Posts: 17145
Yes use this Edit menu command to Translate the symbols:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account